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Elizabeth Turney

Elizabeth Turney

House of Travel Hamilton City

I’m someone who’s always had a deep passion for travel and a genuine love of connecting people with the world around them.

I’ve been fortunate to live in several countries and have spent many months backpacking through South America, Europe and Asia, experiences that have given me a deep appreciation for different cultures, landscapes, and ways of life. For me, travel is more than just visiting new places, it’s about creating meaningful connections and helping others experience the transformative power of discovering the world.

Whether it’s sharing stories, planning journeys, or offering guidance, I’m passionate about helping others create their own unforgettable travel experiences.

Liz

Jo McLaughlin

Jo McLaughlin

House of Travel Papamoa

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  


Jo
Melissa Topp

Melissa Topp

House of Travel Christchurch City

Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.

Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.


Years in the Industry: over 20

No. of countries visited: 50+

Favourite place to visit: Niue, no wait Cuba, hmm no maybe it’s Egypt….. Or Italy….

Next place on the list to visit: Disneyworld

·       “The world is a book and those who do not travel read only one page.” – Augustine of Hippo


Why I love travel?

Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.


My travel tips:

  • Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is much too short to stress. Did you miss your bus? No worries, there will be another one.. ATM out of money? Great! Take an unplanned road trip over to the next town and explore. I know it can be hard sometimes, but just take a deep breath and remind yourself that it could be worse.
  • Focus on value over deals. It’s so easy to not look past the initial $ signs when organising your trip but how much extra will there be in added costs once you are at your destination, lost time or enjoyment is that initial saving really going to cost you once you are there.
  • Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…


My top 5 favourite destinations:

  • Rio De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a local favela, no other tourists in sight and locals from ages 1-99 all together, laughing, dancing to the live music, everyone talking to everyone. A local group of young people came down the street performing the traditional capoeira martial art/dance and everyone heads outside to watch and cheer them on. It is always the people that make the place and Brazil’s people are very bit as colourful as this amazing city.
  • Europe River cruise – A true holiday. Pull up each day in a different location, right in the heart of things, wander off the boat and go for it. Return when you feel like it to every luxury you could want, top class food and drink and every room has a front row view. No crowds, most ships have under 200 passengers and a great option for both first time travellers and more experienced as you tend to visit many of the smaller and often less visited towns.
  • Rocky Mountaineer train journey – Starting in Banff, which really feels like the Queenstown of Canada and ending in Vancouver, a stunning city just a few minutes’ drive and from the beautiful redwood forests this train journey is must do travel experience. Seeing the spectacular scenery of the Rockies from the comfort of your warmed up spacious leather seat, the mountains are not just to either side but also above you through the glass roof of the train.
  • Borneo – Here you can combine stunningly beautiful beach resorts with a visit to the jungle; see the Proboscis monkeys, baby turtles being released into the ocean and one of the only places in the world to see Orangutans in their native habitat. One of the least explored areas on the planet with many adventures to be had but you don’t need to skimp on luxury.
  • East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.

What’s in my suitcase?

  • A dog bed. I kid you not. These days I’m travelling with two little ones in tow and as strange as this sounds it’s a life saver on long haul flights-pair it with one of those big inflatable pillows that go where your legs usually do and you have a comfortable bed for the little ones to curl up in.
  • A dirty laundry bag. One easy spot to place all the worn things and easy to take to the laundry with you while travelling or dump in the machine when home.
  • Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.


Melissa 

Belinda Fifield

Belinda Fifield

House of Travel Christchurch City

There is a reason why Belinda was crowned the Top Travel Consultant in New Zealand by the Travel Agents Association of NZ... and it is her commitment to her clients. Belinda's friendly approach puts everyone at ease when planning their trip of a lifetime. She loves finding the perfect cruise for her clients and her knowledge of luxury travel throughout the world is second to none. 

"Travel has the power to enrich your life and with over 25 years travel industry experience, I will provide you with the confidence and support to make your travel dreams a reality. Whether it be time out to reconnect with your family or an engaging cultural experience, my first-hand knowledge and expertise will help you along your journey."

Away from the office Belinda loves getting outdoors for a long walk with the family dog, before sitting down and enjoying a Chardonnay with a fine meal. 

Years in the industry: 28
No. of countries visited: 28 
Favourite place to visit: Europe
Next place on the list to visit: Bali 

"Of all the books in the world, the best stories are found between the pages of a passport" - Anonymous


Why I love travel?

I absolutely love the joy and excitement of discovering new countries and cultures that travel brings. The two years of "no travel" during the pandemic has also taught me that revisiting places I've loved in the past gives me just as much joy! Connecting with people and places is very special and I am reminded of this every day in the job I do. 

I love to share my travel and industry experience with my clients so that we can build the best of holidays together! 


My travel tips: 

  • Make a bucket list and I can help make those dreams become a reality. Be sure to leave some space for those spur of the moment activities! 
  • Always get to the airport early. Much better to be checked in early, relaxing and waiting for your flight than stuck at the back of a queue wondering if you will make it. 
  • Download your travelling airlines app for flight notifications. Also download the House of Travel app before you depart so that you can access your whole travel itinerary and other useful travel information while you are on the go. 


My top 5 favourite destinations: 

  • Europe - I never tire of visiting Europe. The people, history, food, wine and culture are extraordinary. The best way to see as much as possible if you are short on time is by cruise. You wake up in a different country every day. What's not to love about that. 
  • USA - this is a country that needs more than one visit to do it justice. Favourite cities in the states for me are New York, Washington, San Francisco, and Portland (Oregon). Then there are all those incredible national parks. 
  • Hawaii - deserves a mention of its own. Incredible beaches, a lovely climate year-round, fantastic outdoor activities and fabulous shopping. I recommend taking a short plane ride of one of the many magical islands that make up Hawaii. 
  • Bali - fantastic for a great value getaway whether it be with a group of friends or someone special. The accommodation options are amazing value.... be sure to ask about our villa options. 
  • Vietnam - has something for everyone even for first time visitors to Asia. Incredibly moving history, beautiful people, fabulous shopping and food, and wonderful outdoor activities. 

What's in my suitcase?

  • Kindle
  • Little black dress
  • Shoes I can walk miles in

Belinda

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