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After more than 30 years selling travel, it still  gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!

Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!

From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement. 

Let's create a holiday to remember - fabulous, seamless, and perfectly you. 

Hayley

With over 25 years' experience in the travel industry- both here in New Zealand and internationally- I bring a depth of knowledge and insight that helps turn great ideas into truly unforgettable journeys. 

From hidden gems to seamless itineraries, I use my experience every day to design travel that's tailored, thoughtful, and practical. 

I'd love to hear about your plans, whether you're just starting to dream or ready to book. 

Together, we'll create a well-organised, memorable trip that's perfectly suited to you- so all you need to do is enjoy the journey.

Mike

Hello there! You may be asking, "Why choose me?" Truth be told, I've never been one to wax lyrical about myself. But ask me about travel—my real passion—and I could chat with you for hours, sharing experiences and hearing about yours!

I'm tremendously honored to have been part of the travel scene for 15 fabulous years. This isn't just work for me; it's a love affair that defies reason. The joy of facilitating someone's journey is unparalleled. Travel is the key to personal growth, offering insights that enhance our souls and let us cherish the beauty of our world.

I pride myself on my unwavering dedication to delivering exactly what you're seeking. I live for those moments when clients find the joy and ease in travel, and I’m dedicated to ensuring you get the holiday you’ve been dreaming of.

If you’re on the lookout for a travel consultant who truly cares and stands by you throughout—and beyond—your journey, look no further. I'll make sure that every detail aligns perfectly with your desires, from selecting the ideal ship or tour to finding the right accommodation. Reach out, and let's brainstorm your next adventure together.

Monique

Minji is our Japan specialist in Christchurch. Born and raised in South Korea, her passion for travel began at an early age. This passion led her to study tourism management and become a tour guide in both Japan and Southeast Asia.

Minji has spent most of her tour guide career in Japan, leading tours across the country and gaining an in-depth knowledge of the region. She has also guided tours in Thailand, Cambodia, Vietnam, and Laos, and has backpacked extensively throughout Europe, Australia, and Canada. Minji has lived in London, Vancouver, and Sydney, spending at least a couple of years in each country.

My top travel tips

• Pack as light as you can (except for cruises). Heavy luggage can be tedious to manage and exhausting just getting on/off trains. 
• Try to pre-book and pay in NZ dollars. If you pay locally, you will need to pay in local currency and the banks will apply their exchange rates plus international transaction fees. 
• Utilise your stopover opportunities. Two holidays, one ticket, you are basically genius.

"Investment in travel is an investment in yourself" - Matthew Karsten

Why I love travel 

I love meeting new people, discovering new cultures, tasting new food and beers and having new experiences. Travel is the best way to tick all the boxes and be inspired. 

It is exciting and rewarding to help make my clients' holiday easier with better value and making it more memorable with my travel knowledge and organisation skills. I just love talking about travel, and hearing about their holiday when they return home is the best part of my job. It is very rewarding to hear what a great time they had. I am continuously learning about new travel destinations and new products and experiences so I never get bored. 

My top destinations

•  Japan – Japan is the country that I have travelled through the most and I can never tire of it.  Japan offers so much, from old historic shrines and temples to the most modern architecture and latest technology, fascinating culture, beautiful nature areas and incredible food. It is also a very safe and easy place to travel so I recommend it for all types of travellers.
• Spain - I love the Andalusia region in particular, including Granada and Ronda. You feel like you are walking back in time, or perhaps through a movie set with the many sublime landscapes, spectacular vistas and famous historic sites. A warm evening drinking sangria with some delicious tapas over a view of Alhambra is a personal favourite. 
• Vietnam - you can have an amazing experience within a very affordable budget. In one day, you will see more motorbikes than you have seen in your entire life. Interesting French Colonial architecture and indigenous castles and villages, beautiful beaches and rice paddies, the little art and culinary boutique town of Hoi An, unique and delicious food, UNESCO Heritage site Ha Long Bay and much more. 
• Galapagos - If you are into wildlife, this is one of the ultimate places in the world to visit. I still say Galapagos was the best travel experience in my life. The everyday encounters with unique species of sea lions, turtles, tortoises, all different types of birds, penguins, sharks, rays, marine iguana are unforgettable. The best part for me was diving amongst schools of hammerhead sharks and eagle rays inside the crater of a submerged volcano.

What's in my suitcase

• Foldable backpack - It is the best thing ever. I always put one in my bag, and it is perfect for a casual day out exploring.
• Travel organiser bags - I have one for clothes, one for underwear/socks and one for toiletries. It will make your pack/unpack so much easier. 
• Compact rain jacket and small collapsible umbrella - You will always have some rain during your holiday but unless you are expecting lots of it, you don't want these items to take too much space in your travel bag. 

Minji