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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Robyn Oretsky

Robyn Oretsky

House of Travel Wellington City

For me, travel has been more than just a series of destinations,  it has been a transformative journey that has sculpted my character and contributed to my personal evolution.  My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.  

My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents.  Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers.  I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.  

My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.

My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.


Robyn
Sarah Martelli

Sarah Martelli

House of Travel Rotorua

Lovely to meet you! My love for travel began early—at 19, I left New Zealand with a one-way ticket to London to start my OE, and I’ve never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)

I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.

Helping clients plan their adventures brings me so much joy. I specialise in point-to-point Europe itineraries, and I’m especially passionate about tours and cruising. Whether it’s your first trip or your tenth, I’m here to make your journey smooth, exciting, and unforgettable from start to finish.

I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.

Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.


Sarah

Brenda Taylor

Brenda Taylor

House of Travel Timaru

17 years in the business and I am passionate about every holiday I book!  My goal is to keep our clients satisfied and loyal for future services plus giving you the security of booking through an agent.  I can help with planning travel, booking transport, accommodations, insurance, tours, cruises, special events.

Some of the destinations I have explored:  Hong Kong, Brisbane, Queensland, Tropical Northland Queensland, Melbourne, Sydney, Great Barrier Reef, Alaska multiple state in the USA, Canada, Fiji, Rarotonga, Aitutaki.


Brenda

Olivia Whiteside Jenkins

Olivia Whiteside Jenkins

House of Travel Riccarton

For as long as I can remember, travel has always been a huge part of my life. I grew up travelling multiple times a year, so it's no surprise I chose a career in the travel industry to carry this on in my adult life! 

My love of travelling and experiencing different cultures is what drives me to create bespoke travel itineraries for all of my clients. I truly believe that travel sparks our imagination, feeds our curiosity, and reminds us how much we all have in common.

I have explored various parts of the world along with our own backyard and will continue to do this to not only fulfil my desire to travel more but also to advance my knowledge of locations that may be of interest to my clients. 

Excelling your needs, wants and expectations before, during and after travel is my main priority. I would love to create a truly amazing trip and memories that will last you a lifetime!  

Olivia

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