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I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

My love for travel started with adventures shared with family and friends which taught me the importance and significance of creating meaningful memories.  

Over the years I've been lucky enough to explore vibrant cities, serene countryside along with some memorable sporting events and horse racing!

Whether you're planning a relaxing getaway, a sports adventure or a family holiday, I'm here to make your dream trip a reality.  With a keen eye for detail and a love for planning, I'll work with you to create a personalised itinerary that matches your interests, pace and budget.

Every adventure requires a first step...Lets make your next adventure unforgettable!

Rachael

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

Why a customer would choose me:

I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before. 

It's so much fun getting to know my clients and helping them come up with the perfect itinerary. I can research to my heart's content and get into the nitty gritty to make sure your trip flows smoothly.

You just bring me your dream and we can build it together. Then leave me to focus on the details, so that you can relax and have your best adventure yet!

Meet Me:

I moved home to NZ in 2017 after living on the Sunshine Coast in Australia for ten years during my 20's (yes, I'd love to help you plan your next trip over there).

In the weekends I'm either reading a good book at home cuddled up with my rescue cats, or traipsing through the local forests - I'm not much of a city dweller if I can help it.

When it comes to travel, my attitude leans more towards 'go big or go home'. If I'm flying halfway around the world, you can bet that I'm going to make the most of it. I will bargain hunt my heart out so that I can fit in more days, more locations and more fun. 

I mean, is there any better feeling in the world than standing somewhere you've never been before, experiencing new things, tasting new foods, meeting new people and just having the time of your life? 

Chelsea