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Esther Ru Bay

Esther Ru Bay

House of Travel Papamoa

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.


Esther

Brie Cooper

Brie Cooper

House of Travel Browns Bay

As a young and passionate travel consultant with firsthand experience across multiple continents, I bring fresh energy, up-to-date insights and a genuine love for exploring the world. From my solo adventures in Europe to expeditions through Japan and tropical escapes in the South Pacific, I have a deep understanding of what makes a holiday special and use this to craft unforgettable holidays for my clients. Whether you're adrenaline junkies or culture enthusiasts, I can turn your ideas into unforgettable memories. 


Brie

Kelly-Ann Patterson

Kelly-Ann Patterson

House of Travel Lower Hutt

With over 20 years in the industry, I’m lucky enough to turn holiday dreams into unforgettable experiences. I specialise in family travel, group getaways, solo adventures, and special interest trips, helping clients craft memories that last a lifetime. Whether I’m working with long-time clients or meeting new faces each week, I’m always excited to bring personalised travel dreams to life. Outside of work, I’m a proud Mum to two teenage boys, and if I could, I’d be carting around my beloved golden labrador on every trip! Passionate about what I do, I’m always ready for the next adventure—both for my clients and my own family. I’m always up for a chat, or even better, pop into the store and say hi!

Kelly-Ann 

Andy Gosnell

Andy Gosnell

House of Travel Christchurch City

There is nothing like having an outgoing and versatile member on a team and Andy is ours! His easy and honest approach makes for an enjoyable relationship and experience for clients, suppliers and all the team. 

Travel has always been a constant in Andy's life. 

Andy first developed a love for travel early, living in the USA for 3 years from the age of 5. After this he has taken every opportunity, travelling the world to some of its most remote spots. Whether he is trekking in the Patagonian Andes, strolling the piazzas of Italy, or visiting family spread across USA, Asia, Europe and the Pacific, Andy's in his element. 

Being in the travel industry for almost 7 years has given Andy a great opportunity to visit amazing places and diversify his knowledge, so no matter where you want to go, he will have some expert advice to make your trip unforgettable. 

"I can help you visit anywhere and experience anything, your only limited by how far your imagination can stretch."

Years in the industry:
No. of countries visited: 10 
Favourite place to visit: Amalfi Coast
Nest place on the list to visit: Yosemite, California

Not all those who wander are lost - J.R.R. Tolkien. 


Why I love travel: 

The places I see and the people I meet, travel really is the best way to broaden the mind. It allows you to experience and learn from all cultures and walks of life. Remember life is short, travel often. 


My travel tips: 

  • If you are always early, you are never late. 
  • Prebook as much as possible before you go and schedule rest days on long trips.
  • Live courageously - you miss 100% of the opportunities you don't take. 


My top 3 favourite destinations: 

  • Italy - The food, the history, the people, the stunning coastlines, and mountains. Italy should be on everyone's bucket list. 
  • USA - With a multitude of cultures to experience and adventures to be had, you could spend your life just in the USA and not see everything. 
  • Patagonia - A challenge to reach, the landscapes that will great you make every minute of the journey worth the effort. 


What's in my suitcase: 

  • Kindle/E-reader - it is easy to pack, light to carry, and has a long battery life; this is an essential on all my trips. 
  • Noise cancelling headphones - perfect for noisy flights and airports. 
  • Travel plug adapter - easy to forget but a must have.

Andy

Best. Holidays. Ever!

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