South America

With over 12 years of experience in the travel industry and a proud gold award to my name, I’m passionate about discovering and sharing unique destinations with my clients. I believe that every journey should be special, which is why I take the time to understand your preferences and curate experiences that truly resonate with you. Let’s explore hidden gems and off-the-beaten-path adventures together—because travel is about creating unforgettable memories!

Torin

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 8 whom we took on holiday to Plantation Island in Fiji for a week.  We have also spent 2 weeks in Bali as a family in 2023.  Duncan and I also experienced a Viking cruise earlier this year which we absolutely loved! Our latest holiday was spending 5 nights in Fiji at the All Inclusive Naviti Resort.

We live locally in the Papamoa Hills and own a lifestyle block with cows, sheep, chickens, cats, and our gorgeous dog Millie.  We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Having been in the travel industry for 14 years, it's safe to say travel is my biggest passion. I love turning up somewhere not knowing what to expect and being delighted by both the differences in culture, cuisine and customs. Part way through my career I took a year off and spent this travelling extensively through central America, Asia and Europe. I'm now fortunate enough to be able to pass on the knowledge I've gained over the years and work with my clients to bring their travel dreams to fruition. 

Rachel

What truly sets me apart is that I believe in creating travel experiences as unique as you are. I take the time to understand your preferences, your dreams, and even those little quirks that make your ideal trip special. 

It’s not just about booking flights and hotels; it’s finding that hidden gem of a restaurant in Barcelona or securing the best view of the Pyramids in Egypt, I’m committed to delivering experiences that go beyond the ordinary. 

I also pride myself on being incredibly accessible and responsive. If a last-minute change or unexpected challenge arises, I’m just a phone call or message away, ready to jump in and ensure everything goes smoothly. 

My goal is to make every moment of your trip memorable, stress-free, and tailored just for you.