South Australia

I am a cruise specialist who lives and breathes travel, I have a wide range of skills and knowledge.

I love the excitement of sitting down with my clients to share my experiences from around the world and help plan their trip of a lifetime!

Nicole

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Minji was born and raised in South Korea; and from an early age travel has been her biggest passion. This inspired Minji to study tourism management and become a tour guide in Japan and South East Asia. 

Minji has led tours all around Japan, Thailand, Cambodia, Vietnam, Laos; while also backpacking extensively throughout Europe, Australia and Canada while living in London, Vancouver and Sydney, spending at least a couple of years in each country. 

"I am so passionate about sharing my local knowledge and amazing travel experiences with people. Being a travel agent is the perfect job for me." 

"Investment in travel is an investment in yourself" - Matthew Karsten

Why I love travel 

I love meeting new people, discovering new cultures, tasting new food and beers and having new experiences. Travel is the best way to tick all the boxes and be inspired. 

It is exciting and rewarding to help make my clients' holiday easier with better value and making it more memorable with my travel knowledge and organisation skills. I just love talking about travel, and hearing about their holiday when they return home is the best part of my job. It is very rewarding to hear what a great time they had. I am continuously learning about new travel destinations and new products and experiences so I never get bored. 

My top travel tips

• Pack as light as you can (except for cruises). Heavy luggage can be tedious to manage and exhausting just getting on/off trains. 
• Try to pre-book and pay in NZ dollars. If you pay locally, you will need to pay in local currency and the banks will apply their exchange rates plus international transaction fees. 
• Don't assume flights and accommodation will have availability later. It is the best to book now!

My top destinations

•  Japan – Japan is the country that I have travelled through the most and I can never tire of it.  Japan offers so much, from old historic shrines and temples to the most modern architecture and latest technology, fascinating culture, beautiful nature areas and incredible food. It is also a very safe and easy place to travel so I recommend it for all types of travellers.
• Spain - I love the Andalusia region in particular, including Granada and Ronda. You feel like you are walking back in time, or perhaps through a movie set with the many sublime landscapes, spectacular vistas and famous historic sites. A warm evening drinking sangria with some delicious tapas over a view of Alhambra is a personal favourite. 
• Vietnam - you can have an amazing experience within a very affordable budget. In one day, you will see more motorbikes than you have seen in your entire life. Interesting French Colonial architecture and indigenous castles and villages, beautiful beaches and rice paddies, the little art and culinary boutique town of Hoi An, unique and delicious food, UNESCO Heritage site Ha Long Bay and much more. 
• Galapagos - If you are into wildlife, this is one of the ultimate places in the world to visit. I still say Galapagos was the best travel experience in my life. The everyday encounters with unique species of sea lions, turtles, tortoises, all different types of birds, penguins, sharks, rays, marine iguana are unforgettable. The best part for me was diving amongst schools of hammerhead sharks and eagle rays inside the crater of a submerged volcano.

What's in my suitcase

• Foldable backpack - It is the best thing ever. I always put one in my bag, and it is perfect for a casual day out exploring.
• Travel organiser bags - I have one for clothes, one for underwear/socks and one for toiletries. It will make your pack/unpack so much easier. 
• Compact rain jacket and small collapsible umbrella - You will always have some rain during your holiday but unless you are expecting lots of it, you don't want these items to take too much space in your travel bag. 

Minji