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I believe that planning travel isn’t just about booking flights and hotels - it’s about creating memories that last a lifetime.

I’m not just here to book your flights and hotels - I’m here to turn your travel dreams into something real, seamless, and extraordinary. I’ll take the time to understand you – see what excites you, what comforts you, and what you want out of every journey. My goal is to create experiences that feel perfectly tailored to what you are after, never generic.

Having explored some of the world’s most incredible destinations, I love using my firsthand experience to create holidays that truly suit you. Whether it’s ticking off iconic landmarks, venturing off the beaten track, relaxing on a luxury escape, setting sail on a river or ocean cruise, or planning the perfect trip for couples, families, solo travellers or groups - I’m here to help bring your next adventure to life.

Ella

With my own experience in travel, along with my corporate background as well.

I have been able to book a wide variety of trips ranging from flop and drop holidays through to sport events and everything in between.

Jay

I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

Having visited 32 countries (and counting!), I’ve been lucky enough to turn my passion of exploring the world into a career helping others do the same. I specialise in travel across Australia, the Pacific Islands, Cruises, and bring a wealth of knowledge from a six-month backpacking adventure across Europe that gave me first hand insight into travelling on and off the beaten track.

Whether you’re planning a family holiday, a romantic getaway, or a once in a lifetime adventure, I’ll take care of every detail so that you can relax and enjoy the journey. Your travel will be made easy, memorable, and be perfectly suited to you.

Some of my most memorable experiences include hot air ballooning over the desert in Dubai, island hopping along Croatia’s stunning coastline, and something a little closer to home - Fiji! - A destination every Kiwi should experience at least once.

Travel is constantly evolving, and I’m here to guide you every step of the way — from planning and booking to those special insider tips. Get in touch via phone or email to start planning your next adventure. Video consultations are also available for your convenience.

Reuben

Travel Consultant - House of Travel Broadway, Palmerston North