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Jared Wilson

Jared Wilson

House of Travel Christchurch City


No. of countries visited: 40+ 

Favourite place to visit: Anywhere in South America

Next place on the list to visit: Kenya


Quote: “Never pass up a bathroom”

About me: With over 2 years of solo travel across 40+ countries, I am passionate about immersing myself in new cultures and uncovering the unique experiences each destination has to offer. Fluent in Spanish, Latin America is my particular area of experience and expertise. Whether you're after an exciting adventure or a peaceful getaway, I’m committed to designing a memorable and seamless trip tailored specifically to you. 

Why I love travel: It allows me to escape the sometimes repetitive nature of daily life. I enjoy experiencing new places or returning to ones that I love. I like making connections with people from places around the world and having experiences that can’t be replicated.

My travel tips:

  • Meet the locals Almost all of my favourite and most cherished travel experiences have involved meeting and making friends with the local people. It is a sure-fire way to have a more unique and intimate holiday experience.
  • When in Rome A cliché but one to that will enrich your travel, observe how the locals live and learn from it. Try the local brew or dish, join in on the fun. Also respect local customs and traditions, this will allow a richer and safer experience.
  • Expect the unexpected- Be ready for unforeseen circumstances that will inevitably occur at some point during a trip. If you are expectant and prepared for troublesome scenarios you can save yourself a lot of grief. After all, you want to make your break from reality as stress free as possible.

My top 3 favourite destinations:

  • Colombia- An up and coming travel destination, a country cursed with the reputation earned from its past. It is extremely geographically diverse and amazing bang for your buck. I still haven’t found a country with warmer and friendlier people.
  • Spain- A country full of amazing destinations to discover, with a rich history and a world class gastronomical scene. The fun loving people, the nightlife and the picturesque towns with uniquely their Spanish architecture are a must experience.
  • Mexico- Mexico is a country which is truly fascinating, an amazing place to get to know. It’s a big country with lots to explore - like the US it is made up of states (32), the more you see the more you’ll want to see. It is full of the most beautiful places you’ve never heard of. The locals are extremely friendly and of course the cuisine one of the best and most famous on the globe.

What’s in my suitcase:

  • Spare phone, cables and a travel adaptor- Fact is electronics are a very important travel tool and to be prepared is important so you don’t have to go in the dark.
  • A Journal- A great way to record all the little details and memorable moments. When moving fast and or experiencing a lot we naturally forget things. Writing it down will help to recall in future and also to have what you’ve written forever is something special.
  • Travel cubes- Will help you to keep your suitcase nice and organised for easy packing and ultimately will save you time making things easier to find.

My most memorable travel stories:

  • Walking the Camino de Santiago in Spain together with part of the Camino Portugues from Lisbon to Porto – totalling 1200kms. My hiking shoes broke so I did the last 1000kms in Sandals.
  • Doing a 32 day Top Deck bus tour around Europe. Easily one of the best months of my life full of laughs and all round good times. I made some strong friendships and saw a lot in such a short space of time.


Jared

Chelsea Rowe

Chelsea Rowe

House of Travel Mount Maunganui

Why a customer would choose me:

I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before. 

It's so much fun getting to know my clients and helping them come up with the perfect itinerary. I can research to my heart's content and get into the nitty gritty to make sure your trip flows smoothly.

You just bring me your dream and we can build it together. Then leave me to focus on the details, so that you can relax and have your best adventure yet!


Meet Me:

I moved home to NZ in 2017 after living on the Sunshine Coast in Australia for ten years during my 20's (yes, I'd love to help you plan your next trip over there).

In the weekends I'm either reading a good book at home cuddled up with my rescue cats, or traipsing through the local forests - I'm not much of a city dweller if I can help it.

When it comes to travel, my attitude leans more towards 'go big or go home'. If I'm flying halfway around the world, you can bet that I'm going to make the most of it. I will bargain hunt my heart out so that I can fit in more days, more locations and more fun. 

I mean, is there any better feeling in the world than standing somewhere you've never been before, experiencing new things, tasting new foods, meeting new people and just having the time of your life? 

Chelsea

Esther Ru Bay

Esther Ru Bay

House of Travel Papamoa

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.


Esther

Melissa Topp

Melissa Topp

House of Travel Christchurch City

Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.

Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.


Years in the Industry: over 20

No. of countries visited: 50+

Favourite place to visit: Niue, no wait Cuba, hmm no maybe it’s Egypt….. Or Italy….

Next place on the list to visit: Disneyworld

·       “The world is a book and those who do not travel read only one page.” – Augustine of Hippo


Why I love travel?

Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.


My travel tips:

  • Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is much too short to stress. Did you miss your bus? No worries, there will be another one.. ATM out of money? Great! Take an unplanned road trip over to the next town and explore. I know it can be hard sometimes, but just take a deep breath and remind yourself that it could be worse.
  • Focus on value over deals. It’s so easy to not look past the initial $ signs when organising your trip but how much extra will there be in added costs once you are at your destination, lost time or enjoyment is that initial saving really going to cost you once you are there.
  • Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…


My top 5 favourite destinations:

  • Rio De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a local favela, no other tourists in sight and locals from ages 1-99 all together, laughing, dancing to the live music, everyone talking to everyone. A local group of young people came down the street performing the traditional capoeira martial art/dance and everyone heads outside to watch and cheer them on. It is always the people that make the place and Brazil’s people are very bit as colourful as this amazing city.
  • Europe River cruise – A true holiday. Pull up each day in a different location, right in the heart of things, wander off the boat and go for it. Return when you feel like it to every luxury you could want, top class food and drink and every room has a front row view. No crowds, most ships have under 200 passengers and a great option for both first time travellers and more experienced as you tend to visit many of the smaller and often less visited towns.
  • Rocky Mountaineer train journey – Starting in Banff, which really feels like the Queenstown of Canada and ending in Vancouver, a stunning city just a few minutes’ drive and from the beautiful redwood forests this train journey is must do travel experience. Seeing the spectacular scenery of the Rockies from the comfort of your warmed up spacious leather seat, the mountains are not just to either side but also above you through the glass roof of the train.
  • Borneo – Here you can combine stunningly beautiful beach resorts with a visit to the jungle; see the Proboscis monkeys, baby turtles being released into the ocean and one of the only places in the world to see Orangutans in their native habitat. One of the least explored areas on the planet with many adventures to be had but you don’t need to skimp on luxury.
  • East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.

What’s in my suitcase?

  • A dog bed. I kid you not. These days I’m travelling with two little ones in tow and as strange as this sounds it’s a life saver on long haul flights-pair it with one of those big inflatable pillows that go where your legs usually do and you have a comfortable bed for the little ones to curl up in.
  • A dirty laundry bag. One easy spot to place all the worn things and easy to take to the laundry with you while travelling or dump in the machine when home.
  • Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.


Melissa 

Best. Holidays. Ever!

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