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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Always with a smile I will be just as excited and passionate about your future adventures as you are! Originally from the UK I've spent the last 10 years travelling around the globe before finally settling in heavenly New Zealand.

Here I've turned the joy of travel into a profession I love. I enjoy nature, the beach, spending time with loved ones and exploring new places especially on the open road or by cruise.

I believe the biggest adventure you can take is to live the life of your dreams!

To me, traveling is so much more than a simple trip or relaxing vacation; it is a journey that always leaves me transformed and forever changed by the experiences presented. I have had the pleasure of visiting too many countries to count from backpacking on a shoestring budget around Asia to going all out on a private luxury adventure filled holidays such as trekking Machu Pichu! 

My firsthand recommendations will ensure that your destination choices, no matter how uncommon, are always extraordinary. No matter what you are looking for, whether it’s a bucket list adventure or something that completely takes you off the grid, you can count on me to open doors to the most exceptional experiences and enhance every travel adventure.

Hannah

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.

From the first travel I did as a teenager I have wanted to travel the world, experience the food, absorb the culture and learn the history!!!

I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! 

I had been selling travel for over 20 years when I felt something else was needed and to the leap to be the retail manger of House of Travel Papamoa. I feel I have never looked back and enjoy leading a fantastic group of people!!

I love my job!!! I love the fact that no one holiday is ever the same and also thrive on a challenge of a complex itinerary, round the world flight or something out of the norm. 

I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled. 

I have travelled extensively and in particular done a lot around New Zealand, Australia, South Pacific Islands, USA and Europe and find that travel opens your mind to another world full of new experiences, new tastes and an appreciation for life in general. 

I have a rule that every trip I do I need to pick one unique thing to do on holiday that is un-usual or you would not do on another holiday .... I have been hot air ballooning, have been on a segway tour, have helicoptered out to an island etc.

My Travel Tips

* I am a bit of a IT geek so always travel with an adaptor that has USB ports for my IWatch, iPhone and iPad. 

*Have a store of great apps that help with travel, packing, maps, closest toilet etc.!!

*Always keep in touch with your travel agent so they can keep you up to date with deals that are out for your next holiday.

*Cash passports are a MUST as safe and easy way to travel. 

The best holidays are definitely created together so would love to get you in for an appointment and have a discussion about your travel dreams.

Maree