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For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Having travelled extensively I thoroughly enjoy immersing myself in the rich culture of any country I am fortunate enough to visit. Travel is my passion and I love helping clients create an unforgettable experience that is uniquely their own. 

I genuinely believe that travel is the only thing you can buy that makes you richer. I enjoy being part of each and every journey. No day is the same in the life of a travel consultant and I relish the challenge that this represents. I am flattered by the number of clients who have come back to me time and time again. 

Having travelled to nearly 50 countries, my bucket list is still never ending. I have backpacked my way through the world in my youth as well as enjoying five star luxury in more recent times. I have definitely felt richer from each and every experience. Travel is a way of life, I love what I do and that passion and enthusiasm always translates into the work I put into my clients plans. 

After 30 years selling travel, its still a buzz creating fabulous holidays, watching my clients anticipation and being a part of the planning, knowing the excitement they have towards their journey and of course hearing all about it when they return ... It's almost as good as being on the trip with them! 

Travel has really changed over the last few years, so let me help you navigate this new travel era, and create a holiday to remember, with the backing of an incredible House of Travel team.

Hayley