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I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.

From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures. 

I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back. 

Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.

Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are. 

Got ideas? Let's dream big and make it happen-together!

Melissa

I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result.

I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.

It is such a pleasure to help my clients get the best out of their holidays and manage an incredible team of travel professionals.

Tracey

I have always been a lover of travel, family holidays as a child sparked my love of seeing the world. I was born in England, moving to New Zealand with my family at the age of six. Drawn to the outdoors and the natural beauty of the world, I enjoy nothing more than exploring new landscapes, immersing myself in local living or being a major tourist. Whether that’s wondering narrow streets, exploring a big city or lounging on a sun-soaked beach.

In addition to my knowledge of travel, I'm currently training to become a Contiki champ with a passion for adventure and a love of meeting new people, I am eager to help you plan your own exciting Contiki, Top Deck, G-adventures or Intrepid tour and create unforgettable memories. 

I was fortunate enough to be sent to Disneyland California and loved every aspect of its adrenaline packed adventure. It is an unforgettable trip and I cant wait to help others book their magical Disney holidays. 

With a passion for adventure and a keen eye for detail, I’m always on the lookout for hidden gems, unique experiences and trending destinations. Whether you're looking for a thrill-seeking adventure or a peaceful escape into nature, I have the drive to help you plan the trip of a lifetime.