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Lovely to meet you! My love for travel began early—at 19, I left New Zealand with a one-way ticket to London to start my OE, and I’ve never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)

I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.

Helping clients plan their adventures brings me so much joy. I specialise in point-to-point Europe itineraries, and I’m especially passionate about tours and cruising. Whether it’s your first trip or your tenth, I’m here to make your journey smooth, exciting, and unforgettable from start to finish.

I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.

Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.

Sarah

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Jess 

Travel has always ignited a deep passion within me. I’ve been incredibly fortunate to wander across distant lands and hidden gems, and my longing to explore continues to grow with every trip. After my time working in Florida, I've returned to the U.S. multiple times, and Philadelphia holds a special place in my heart—alive with history, bursting with vibrant culture, and so wonderfully easy to discover.

My journeys have taken me to London, Egypt, Jordan, and more recently, I’ve embraced the joy of exploring closer to home. I’ve been captivated by the awe-inspiring landscapes of Uluru and the Red Centre and mesmerized by the beauty of Heron Island in the southern reaches of the Great Barrier Reef. I’ve also fallen in love with the energetic pulse of Sydney and the breathtaking northwestern wonders of Tasmania—visiting Launceston, Cradle Mountain (even in summer, don’t forget your coat—the cold can surprise you), and Strahan.

As the dedicated Australia and Pacific specialist at our office, these adventures have not only broadened my horizons but have fuelled my passion to share these incredible experiences with others. I eagerly look forward to discovering more extraordinary destinations, immersing myself in diverse cultures, and creating unforgettable memories—wholeheartedly sharing that joy and passion with everyone I meet!

Cody