Melbourne

With over 20 years in the industry, I’m lucky enough to turn holiday dreams into unforgettable experiences. I specialise in family travel, group getaways, solo adventures, and special interest trips, helping clients craft memories that last a lifetime. Whether I’m working with long-time clients or meeting new faces each week, I’m always excited to bring personalised travel dreams to life. Outside of work, I’m a proud Mum to two teenage boys, and if I could, I’d be carting around my beloved golden labrador on every trip! Passionate about what I do, I’m always ready for the next adventure—both for my clients and my own family. I’m always up for a chat, or even better, pop into the store and say hi!

Kelly-Ann 

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

No. of countries visited: 40+ 

Favourite place to visit: Anywhere in South America

Next place on the list to visit: Kenya

Quote: “Never pass up a bathroom”

About me: With over 2 years of solo travel across 40+ countries, I am passionate about immersing myself in new cultures and uncovering the unique experiences each destination has to offer. Fluent in Spanish, Latin America is my particular area of experience and expertise. Whether you're after an exciting adventure or a peaceful getaway, I’m committed to designing a memorable and seamless trip tailored specifically to you. 

Why I love travel: It allows me to escape the sometimes repetitive nature of daily life. I enjoy experiencing new places or returning to ones that I love. I like making connections with people from places around the world and having experiences that can’t be replicated.

My travel tips:

• Meet the locals – Almost all of my favourite and most cherished travel experiences have involved meeting and making friends with the local people. It is a sure-fire way to have a more unique and intimate holiday experience.
• When in Rome – A cliché but one to that will enrich your travel, observe how the locals live and learn from it. Try the local brew or dish, join in on the fun. Also respect local customs and traditions, this will allow a richer and safer experience.
• Expect the unexpected- Be ready for unforeseen circumstances that will inevitably occur at some point during a trip. If you are expectant and prepared for troublesome scenarios you can save yourself a lot of grief. After all, you want to make your break from reality as stress free as possible.
  
  

My top 3 favourite destinations:

• Colombia- An up and coming travel destination, a country cursed with the reputation earned from its past. It is extremely geographically diverse and amazing bang for your buck. I still haven’t found a country with warmer and friendlier people.
• Spain- A country full of amazing destinations to discover, with a rich history and a world class gastronomical scene. The fun loving people, the nightlife and the picturesque towns with uniquely their Spanish architecture are a must experience.
• Mexico- Mexico is a country which is truly fascinating, an amazing place to get to know. It’s a big country with lots to explore - like the US it is made up of states (32), the more you see the more you’ll want to see. It is full of the most beautiful places you’ve never heard of. The locals are extremely friendly and of course the cuisine one of the best and most famous on the globe.
  
  

What’s in my suitcase:

• Spare phone, cables and a travel adaptor- Fact is electronics are a very important travel tool and to be prepared is important so you don’t have to go in the dark.
• A Journal- A great way to record all the little details and memorable moments. When moving fast and or experiencing a lot we naturally forget things. Writing it down will help to recall in future and also to have what you’ve written forever is something special.
• Travel cubes- Will help you to keep your suitcase nice and organised for easy packing and ultimately will save you time making things easier to find.
  
  

My most memorable travel stories:

• Walking the Camino de Santiago in Spain together with part of the Camino Portugues from Lisbon to Porto – totalling 1200kms. My hiking shoes broke so I did the last 1000kms in Sandals.
  
• Doing a 32 day Top Deck bus tour around Europe. Easily one of the best months of my life full of laughs and all round good times. I made some strong friendships and saw a lot in such a short space of time.

Jared

After achieving my New Zealand Level 5 & 6 Diplomas in Travel and Tourism, I’m excited to have joined the team at House of Travel Rotorua back in December 2022 - not even Covid could derail my dreams of becoming a travel consultant.  

My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays. Working with you to create your perfect getaway is what I enjoy the most, so bring me your dream holiday, and we can build it together! Leave me to focus on the details, so that you can relax and have your best adventure yet!