Discover a different Australia

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

After achieving my New Zealand Level 5 & 6 Diplomas in Travel and Tourism, I’m excited to have joined the team at House of Travel Rotorua back in December 2022 - not even Covid could derail my dreams of becoming a travel consultant.  

My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays. Working with you to create your perfect getaway is what I enjoy the most, so bring me your dream holiday, and we can build it together! Leave me to focus on the details, so that you can relax and have your best adventure yet!

Having spent 40+ years, 30 owning my own HOT outlet here in the heart of Wellington, in this exciting and ever changing industry you could say that extraordinary resilience is at the top of my skite sheet given the many and varying challenges that have faced travellers over the years.

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment.

It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.

Having been to all continents bar Antarctica which is high on my list, I have also travelled in all styles from budget overland backpacking to luxury cruises which allows me to relate to all clients and work with you for what is best for you. 

Petra