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I believe that planning travel isn’t just about booking flights and hotels - it’s about creating memories that last a lifetime.

I’m not just here to book your flights and hotels - I’m here to turn your travel dreams into something real, seamless, and extraordinary. I’ll take the time to understand you – see what excites you, what comforts you, and what you want out of every journey. My goal is to create experiences that feel perfectly tailored to what you are after, never generic.

Having explored some of the world’s most incredible destinations, I love using my firsthand experience to create holidays that truly suit you. Whether it’s ticking off iconic landmarks, venturing off the beaten track, relaxing on a luxury escape, setting sail on a river or ocean cruise, or planning the perfect trip for couples, families, solo travellers or groups - I’m here to help bring your next adventure to life.

Ella

Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.

Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.

Years in the Industry: over 20

No. of countries visited: 50+

Favourite place to visit: Niue, no wait Cuba, hmm no maybe it’s Egypt….. Or Italy….

Next place on the list to visit: Disneyworld

·       “The world is a book and those who do not travel read only one page.” – Augustine of Hippo

Why I love travel?

Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.

My travel tips:

• Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is much too short to stress. Did you miss your bus? No worries, there will be another one.. ATM out of money? Great! Take an unplanned road trip over to the next town and explore. I know it can be hard sometimes, but just take a deep breath and remind yourself that it could be worse.
• Focus on value over deals. It’s so easy to not look past the initial $ signs when organising your trip but how much extra will there be in added costs once you are at your destination, lost time or enjoyment is that initial saving really going to cost you once you are there.
• Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…

My top 5 favourite destinations:

• Rio De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a local favela, no other tourists in sight and locals from ages 1-99 all together, laughing, dancing to the live music, everyone talking to everyone. A local group of young people came down the street performing the traditional capoeira martial art/dance and everyone heads outside to watch and cheer them on. It is always the people that make the place and Brazil’s people are very bit as colourful as this amazing city.
• Europe River cruise – A true holiday. Pull up each day in a different location, right in the heart of things, wander off the boat and go for it. Return when you feel like it to every luxury you could want, top class food and drink and every room has a front row view. No crowds, most ships have under 200 passengers and a great option for both first time travellers and more experienced as you tend to visit many of the smaller and often less visited towns.
• Rocky Mountaineer train journey – Starting in Banff, which really feels like the Queenstown of Canada and ending in Vancouver, a stunning city just a few minutes’ drive and from the beautiful redwood forests this train journey is must do travel experience. Seeing the spectacular scenery of the Rockies from the comfort of your warmed up spacious leather seat, the mountains are not just to either side but also above you through the glass roof of the train.
• Borneo – Here you can combine stunningly beautiful beach resorts with a visit to the jungle; see the Proboscis monkeys, baby turtles being released into the ocean and one of the only places in the world to see Orangutans in their native habitat. One of the least explored areas on the planet with many adventures to be had but you don’t need to skimp on luxury.
• East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.

What’s in my suitcase?

• A dog bed. I kid you not. These days I’m travelling with two little ones in tow and as strange as this sounds it’s a life saver on long haul flights-pair it with one of those big inflatable pillows that go where your legs usually do and you have a comfortable bed for the little ones to curl up in.
• A dirty laundry bag. One easy spot to place all the worn things and easy to take to the laundry with you while travelling or dump in the machine when home.
• Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.

Melissa 

I have a high passion for travel and helping customers find their dream location. There is so much to learn with travel and experiencing it is the best way to learn! 

Bridget

Bridget has an amazing collection of knowledge from 19 years creating wonderful itineraries for all her clients. She takes the role of research very seriously from finding the finest cocktail to ensuring everyone has the best activity tips!

Her knowledge in cruising, as well as other adventure and family travel combined with her easy approachable manner takes the pain out of planning your trip of a lifetime. 

"Designing unique travel experiences is my passion. My attention to detail and always looking for exclusive options ensures that all client's experiences are seamless right from the initial enquiry". 

When Bridget is not pouring over brochures for inspiration, you can find her having a game of tennis, finding the next best HOT Chocolate, or spending time with her family. 

"Travel is the healthiest addiction" - Anonymous

Why I love travel: 

For me life is about experiences, not things! I love exploring new places, cultures, environments. I see travel for me as an addiction - I just can't stay away and helping people is so rewarding. 

My travel tips: 

• Travel as soon as you can, don't delay as life is too short. 
• If you want an adventure head to Antarctica or the Arctic before anywhere else. 
• Always carry a change of clothes, any valuables and medication in your carry-on luggage. The House of Travel online brochures are a great source of information when planning your journey then we can finetune your holiday for you. 

My top 5 destinations: 

• Africa- Serengeti plains!!! Perfect place to go to create family memories with our young adult kids! Adventure to encounter wildlife and camping in the Serengeti!
• Dubai- the mix of culture, sights, architecture, markets, desert and the malls - even though shopping is not my thing. 
  
• Denali National Park and Preserve in Alaska - I was incredibly fortunate to have a family holiday in Canada, Alaska, Las Vegas and California and I'll never forget rafting on the Nenana River, rounding a bend to see a moose and her two calves taking a drink …. we all forgot to keep paddling; it was an incredible sight!
• Rome - the history and the chaos of a bustling city it offers so much culture with a cool vibe. 
• Thailand - I lived near Chiang Mai as an exchange student many years ago and have been back to the country three times. It is great for families, couples, singles with so much to see and do. 

What's in my suitcase?

• Happiness - I'm always in my happy place as soon as I travel.
• Active wear - Our holidays always include adventure and plenty of travel. 
• A copy of my passport and insurance policy number and phone number, in case I lose my carryon bag and phone. 

Bridget