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Jo McLaughlin

Jo McLaughlin

House of Travel Papamoa

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  


Jo
David Williams

David Williams

House of Travel Christchurch City

In the 28 years of owning House of Travel Christchurch City, I have successfully developed a passionate and award-winning team of travel specialists. Our holiday specialists can take you to the destinations that you have dreamed of and let you know inside information that will enrich your travel experience.  The highly experienced business travel division will exceed your expectations leaving no stone unturned to ensure a seamless travel experience every time. We also have a fantastic HOT Events team that can take care of your conference, team building or any event requirement you might have from a planned dinner event to incentive or recognition programme.

From my beginnings in customer sales and service, travelling to over 60 countries, my primary focus is overseeing all divisions, and growing our every popular Sporting Events Programmes.  A highlight is delivering a highly successful games campaigns with our New Zealand Olympic Travel team.  This includes all New Zealand Team Athlete Travel to providing a family and friends programme as well as a world class corporate offering for sponsors.

I am however most proud of the team for us being awarded three top awards at the National Travel Industry Awards - Best Retail Travel Agency in New Zealand, Best Travel Consultant in New Zealand, Best Groups Team in New Zealand.

Great holidays are made better together with the House of Travel Christchurch City team.

David
Tracey Edgecombe

Tracey Edgecombe

House of Travel New Plymouth

I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result.

I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.

It is such a pleasure to help my clients get the best out of their holidays and manage an incredible team of travel professionals.

Tracey

Sarah Martelli

Sarah Martelli

House of Travel Rotorua

Lovely to meet you! My love for travel began early—at 19, I left New Zealand with a one-way ticket to London to start my OE, and I’ve never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)

I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.

Helping clients plan their adventures brings me so much joy. I specialise in point-to-point Europe itineraries, and I’m especially passionate about tours and cruising. Whether it’s your first trip or your tenth, I’m here to make your journey smooth, exciting, and unforgettable from start to finish.

I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.

Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.


Sarah

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