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Louise Stephens

Louise Stephens

House of Travel Christchurch City

With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional. 

Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.

While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management. 

When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch. 

Favourite place to visit: Switzerland
Next place on the list to visit: Canada

Louise
Sarah Newton

Sarah Newton

House of Travel Albany

Life is a collection of moments and memories.  

Both planning your travel and the journey itself should be enjoyable. I find joy in working with travellers to build holidays that are perfect for them. 

Sarah
Alicia Sutton

Alicia Sutton

House of Travel Hamilton City

As an experienced travel consultant with over 9 years in the industry, I bring a wealth of expertise and a genuine passion for exploring the world. My career has been shaped by a commitment to helping others create unforgettable journeys, fueled by my own love for adventure.

In early 2024, I achieved a lifelong dream by traveling to Antarctica—a testament to my adventurous spirit and firsthand knowledge of unique, bucket-list destinations. Whether you're seeking a serene retreat, a cultural immersion, or an epic expedition, my global insights and personalised approach ensure every journey is as inspiring as it is seamless.

Our lives are defined by experience, when we travel we open up an array of new experiences to be had. It’s a privilege to have the opportunity to assist others with their own leisure holidays or bucket list adventures.

Alicia

Chloe McKellar

Chloe McKellar

House of Travel Wellington City

Hi all - please note that I am on maternity leave until September 2026  :)

Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes which also founded my love for all different types of foods.

After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.

I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner, do we!

I've travelled extensively across Southeast Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach), road tripped in California and in 2024 I visited South Africa in Feb, Japan, South Korea and Taipei! I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you! My ultimate passion when I travel is trying local foods, and finding the best possible places to have that authentic experience that we wouldn't be able to have at home. So if that resonates with you, I'd love to hear from you and let's put together your foodie adventure, together :)

Chloe

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