Cairns, Australia
Cruise
from $20,805 per person share twin
- Travel 17 Mar - 03 Apr 25
Australia
Northern Australia & the Indonesian Archipelago
Explore some of the spectacular islands that are sprinkled across the pristine seas north of Australia and in South East Asia. This Discovery Voyage is the perfect blend of resort towns, tiny local villages and untouched islands, showing the diversity and unique cultures of this remarkable region.
Discover the benefits of 6-star cruising on board Scenic Eclipse, The World’s First Discovery Yachts™
EARLY PAYMENT OFFER:
Now is the time to plan your next journey of a lifetime to receive a complimentary suite upgrade, when you book before 30 November 2024
Departs
- 17 Mar 25 | Sailing from Cairns, Australia
Deal Inclusions
- An intimate Discovery Yacht experience for only up to 228 guests
- Gain deep insights from the Discovery Team of up to 10 experts
- Included program of Zodiac and guided paddling Discovery Excursions
- Enjoy included water activities from snorkelling, kayaking, floating hammocks, inflatable trampoline and SEABOBs.
- Personalised Scenic Freechoice experiences
- Spacious all-verandah ultra-luxury suites with personalised butler service for every guest
- World-class service with a close to 1:1 crew-to-guest ratio
- Up to 10 culinary experiences, from casual to fine dining
- Up to eight bars and lounges
- The finest selection of included beverages+, all day, every day, with a choice of over 130 whiskeys at the Scenic Bar
- Indulgent 550sqm Senses Spa# facilities, gym, yoga and Pilates studio and Vitality Pools
- Daily entertainment in the state-of-the-art theatre and Scenic Lounge
- Engaging on board lecture and education program
- Swarovski Telescopes in the Observation Lounge and in-suite binoculars
- Return airport transfers upon arrival and departure in destination
- All tipping on board and onshore, complimentary Wi-Fi and water bottle to take home
Cruise itinerary
Welcome to Cairns, the capital of Tropical North Queensland and the departure point for your cruise. The town itself exemplifies the laid-back lifestyle that Queensland is famous for and is packed with great places to eat, al fresco bars and vibrant markets.
This afternoon, you’ll board Scenic Eclipse II, your home for the next 17 days. Be greeted with a glass of Champagne, meet your butler and settle into your luxurious suite. Join your fellow guests at the Sky Bar for a cocktail with a view over the vibrant city as you depart for your journey of a lifetime.
Please book your flight to arrive into Cairns prior to 02:00 PM.
Inclusions: Dinner
It’s just a short sail north to your first port, to the glamorous resort town of Port Douglas. Once a sleepy fishing village, the town is now a popular tourist destination thanks to its proximity to the Great Barrier Reef.
You’ll depart Port Douglas just after lunchtime and sail north alongside the Great Barrier Reef. Cruising through crystal-clear waters dotted with hundreds of islands and coral cays is a truly spectacular sailing. Relax in the Observation Lounge or ask your butler to bring afternoon tea to enjoy on your private verandah.
Freechoice:
Mossman Gorge Daintree Rainforest National Park: Explore the indigenous culture and biodiversity of Daintree National Park, home to the Kuku Yalanji people and the world's oldest rainforest. Walk the easy Mossman River Circuit (400m, 10 minutes) or the Rainforest Circuit (2.7km, 1 hour) with a suspension bridge.
Visit to Wildlife Habitat: Visit the award-winning Wildlife Habitat, featuring five distinct ecosystems over eight acres. Walk along elevated paths to see free-roaming Australian wildlife, including koalas, kangaroos, parrots, crocodiles, emus, and the Lumholtz’s Tree Kangaroo.
Inclusions: Breakfast, Lunch, Dinner
This is one of the best snorkelling locations on the Great Barrier Reef, where an incredible variety of fish and coral awaits, and the warm water temperature means you can spend hours swimming. In these calm waters, Scenic Eclipse II can open the marina so you can dive straight in or make use of the many water toys on board.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life in the Scenic Neptune II submersible^.
Inclusions: Breakfast, Lunch, Dinner
Sail north overnight to Cape York, mainland Australia's northernmost point and a dream destination for many. Enjoy champagne on the Sky Bar or Observation Terrace as you cruise past the "Tip of Australia".
Pass along Torres Strait, an archipelago of more than 100 islands that stretches from Cape York to Papua New Guinea. These islands have a fascinating and distinct blend of cultures. Arriving at Thursday Island this afternoon, you’ll have the chance to learn more about this captivating cultural mix as well as the history of British settlement and the region’s pearling industry.
Freechoice:
Cultural Dance Performance: Immerse yourself in the captivating world of Torres Strait traditional dancing, a profound storytelling art form. Witness ancestral tales through mesmerizing dance, connect with their traditions, and gain a deep appreciation for this unique cultural exchange.
Taxi Tour: Meet funny and proud Torres Strait Islander personalities on this guided tour. Experience the real Torres Strait and Thursday Island, the hub’ of the Torres Strait.
Basket Weaving: Experience Torres Strait communities' age-old art of basket weaving, a tradition still vibrant today. Join us for a one-hour hands-on session amidst stunning waterfront scenery.
In their Steps Tour, Horn Island Heritage and War: Delve into the pages of the past as our expert guides lead you through the significant WW2 sites that dot this island, providing a comprehensive and deeply moving experience.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ or explore the marine life in the Scenic Neptune II submersible^.
Inclusions: Breakfast, Lunch, Dinner
Enjoy two relaxing days in ultra-luxury comfort at sea as Scenic Eclipse II makes her way north-west into Indonesian waters. This morning, you can do as much or as little as you want. Perhaps soak in the comforts of your 6-star suite or enjoy breakfast at the Yacht Club as the deep blue waters of the Arafura Sea slip by outside.
Make the most of your Discovery Yacht. Visit the Sky Bar and outdoor Vitality Pool on Deck 10 or step into the tranquil Senses Spa# on Deck 6 with its steam rooms, saunas, ice fountain and KLAFS Salt Therapy Lounge.
Inclusions: Breakfast, Lunch, Dinner
Today, indulge in the many exceptional dining experiences on board. Start with breakfast al fresco at the Yacht Club. For lunch, relax at the Azure Bar & Café for light meals or return to Yacht Club for your choice of the fresh buffet and dessert bar.
The selection of specialty restaurant allows you to dine around the world each night. Enjoy authentic dining at Night Market @ Koko’s, an exclusive experience for just eight guests at a time, or journey to France at Lumière, a contemporary fine dining French restaurant replete with a luxurious Champagne bar.
Inclusions: Breakfast, Lunch, Dinner
You’ll spot land early this morning, the remote Tanimbar Islands. This Indonesian archipelago of 65 islands sits just a few hundred kilometres north of Darwin. The islands range from densely forested hills to low lying swamplands and deserted beaches. As Scenic Eclipse II sails towards the largest island, Yamdena, and the capital, Saumlaki, discover a bustling city home to around 20,000 people.
Smaller villages have retained many of their unique cultural traditions, including music, dance and crafts. The Tanimbar Islands are also famous for the rare birds that inhabit the untouched forests, making it a popular destination for ornithologists.
Inclusion
Ancient Stone Boat Village Experience: Enter the Sangliat Dol Stone Boat Village via a giant stone staircase where a traditional village experience with cultural performances of the Tanimbar drummers and dancers will be a memorable event.
Inclusions: Breakfast, Lunch, Dinner
Of the many beaches of Indonesia, the ones you’ll see today might be the most beautiful. The Kai Islands are part of the Maluku Province and are made entirely of white sand and coral. Talcum powder beaches are lapped by the strikingly blue waters of the Banda Sea and fringed with lush rows of palm trees. Despite their jaw-dropping beauty, these islands remain far off the tourist trail, and you’ll be unlikely to see another visitor.
Discovery: Spend today relaxing on the beach, swimming or snorkelling* in the warm water.
Inclusions: Breakfast, Lunch, Dinner
Once known as the Spice Islands, this legendary cluster of exotic ports was a thriving trading hub for rare spices like nutmeg and mace. This intriguing history is woven into the fabric of the island, with grand Portuguese, Dutch and British architecture lining the streets and imposing forts looking over the harbour. Explore the town, hear its colourful stories, and get an insight into its tumultuous past. Offshore, the snorkelling* around Banda Neira is some of the best in Indonesia and can be enjoyed by Scenic’s selection of water equipment, like stand-up paddle boards or kayaks.
Inclusion
Banda Islands Community Visit: This walking tour explores the historic township of Banda Neira, featuring visits to Fort Belgica, remnants of Dutch architecture, and local markets and traders.
Inclusions: Breakfast, Lunch, Dinner
Today is the perfect opportunity for some relaxation and rejuvenation. For the ultimate wellbeing at sea, the indulgent Senses Spa awaits. This indulgent 550sqm spa is like nothing you’ll see on any other vessel in the world. Inside this luxurious retreat you can be pampered with a range of ESPA treatments# including massages, facials, manicures and pedicures, as well as alternative therapies like Tibetan bowl sound healing. After your treatment, cool off in the Vitality Pool on the Senses Spa pool deck or enjoy the restorative benefits of the exclusive KLAFS Salt Therapy Lounge.
Inclusions: Breakfast, Lunch, Dinner
After sailing across the Banda Sea, Scenic Eclipse II will arrive at Alor Island. The easternmost and largest of the 20 islands in the Alor archipelago, Alor has rugged volcanic terrain dotted with traditional villages full of striking architecture and well-preserved customs.
Tonight, order a night cap from your butler and stay up late as you’ll be sailing past an extraordinary island around 11 pm. Pulau Komba is home to Mount Batutara, an active volcano that erupts every 20 minutes. At night, you should be able to see the glowing lava as you pass by.
Inclusion
Alor Cultural Highlights: Discover the cultural highlights of Alor on this tour, featuring visits to traditional villages, vibrant markets, and historical sites. Experience local customs, traditional dances, and the rich heritage that defines this unique region.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB.
Inclusions: Breakfast, Lunch, Dinner
Flores Island is fast becoming one of Indonesia’s most popular destinations. It was founded by the Portuguese in the 15th century and spent many years as the trade and administrative centre of the region.
Scenic Eclipse II will dock right in the centre of the city. Wander the streets at your leisure and soak in its cool maritime flavour. Witness the Portuguese connection and rich Catholic history in the buildings that surround you. Admire the famous Katedral Reinha Rosari, known as the Church of Iron and resembling an ornate Disney castle.
Inclusion
Larantuka Traditional Village Tour: Visit a Larantuka village, known for singing local folk stories, and enjoy a traditional performance. The tour includes Ikat weaving, traditional music and dance, local refreshments, a visit to a local school, the historic Catholic Cathedral, and a bustling food market.
Inclusions: Breakfast, Lunch, Dinner
You’ll arrive at the port of Ende this morning. One of the largest towns on the island, it sits on a peninsula surrounded by black sand beaches.
The nearby Kelimutu National Park is home to Mount Kelimutu, a dormant volcano that has three spectacular lakes in its craters. Local legend says that the lakes are the resting place for departed souls, some evil, some innocent. If you can draw your eyes away from the lakes, look up and try to spot the park’s endemic bird species, like the Floresian eagle, Timorese tesia and Wallacea owl.
Freechoice:
Kelimutu Lakes Hike: Discover the volcanic lakes of Mt. Kelimutu, best known for its three crater lakes which periodically change colour due to a chemical reaction.
Ndona Village Tour: Explore Ndona Village for an enriching experience of ikat weaving and traditional dance, offering a profound glimpse into Flores' rich cultural heritage.
Inclusions: Breakfast, Lunch, Dinner
Today, witness with the eponymous species of giant lizard that has been roaming these forests for millions of years.
Stretching up to three metres in length and weighing over 150kg, the Komodo dragon is a lizard unlike any other. It lives on just a handful of islands in the Indonesian archipelago, with the majority found on Komodo Island.
Cruise around the island to the famous Pink Beach. The soft sand is coloured pink by finely crushed pieces of coral and shells, just one of seven pink beaches found anywhere in the world.
Inclusion
Komodo Dragon Walking Tour: Join the Komodo Dragon Walking Tour and explore their natural habitat alongside a knowledgeable local guide.
Discovery: During your afternoon on Pink Beach, relax and enjoy this rare natural wonder whether you’re snorkelling*, kayaking or stand-up paddleboarding.
Inclusions: Breakfast, Lunch, Dinner
Today, Scenic Eclipse II will arrive at the port of Badas on Sumbawa Island. Though close to Bali and Lombok, Sumbawa has yet to be discovered by tourists and retains its strong cultural identity. The few who venture here come mostly for the epic surf, spectacular reefs and wild terrain, and there’s plenty to satisfy a taste for adventure.
The island of Sulawesi sits directly north of Sumbawa and its local Makassarese culture has had a strong influence on the island. You can tour a village where you’ll see centuries-old traditional cultures still in practice, like rice pounding and weaving.
Inclusion
Sumbawa Buffalo Racing Village Tour: Experience a cultural spectacle where skilled riders guide buffaloes towards a wooden statue in a flooded rice field, overcoming mystical challenges set by village shamans.
Inclusions: Breakfast, Lunch, Dinner
After more than two weeks exploring natural wonders, reefs, volcanic highlands and traditional villages, it’s time for some relaxation. This morning, Scenic Eclipse II will anchor at Senggigi Beach on Lombok Island where you’ll take a Zodiac to shore. Departure is close to midnight, so you have a full day to unwind and enjoy water activities. With far-fewer tourists, you’ll be able to find a quiet stretch of sand, empty waves and more laid-back shopping streets.
Toast the final sunset of your cruise, enjoying the stunning views from the Sky Bar with your favourite cocktail in hand.
Freechoice:
Mambalan Village and Lingsar Temple: Explore Lingsar Temple, a Hindu shrine established in 1714. Don't miss the sacred pool, where worshippers feed eels with hard-boiled eggs. Visit Traditional Mambalan Village surrounded by rice paddies and irrigation channels.
Lombok Culture Escape with Lunch: Enjoy lunch at a Kuta beach tropical resort offering the best seascape in Lombok. Discover Banyumulek town which produces much of the famous Lombok pottery. This village is unique in that the school students are trained to make pottery from a very early age.
Sendang Gile and Tiu Kelep Waterfalls: Drive along the coastline to Malimbu Lookout, Sendang Gile and Tiu Kelep waterfalls at the foot of Mount Rinjani. Tiu Kelep is the largest waterfall in Lombok, offering crystal-clear waters and picturesque scenery. Lunch will be at Rinjani Lodge. After lunch, you’ll return to the pier.
Gili Meno Snorkelling: Experience the beauty of the Gili Islands with a traditional boat trip to Gili Meno, where you can enjoy clear waters, white sandy beaches, and snorkeling* opportunities.
Inclusion
Day Pass at Sheraton Senggigi Resort: Experience a day of leisure and relaxation with our Sheraton Senggigi Day Pass. Nestled along the pristine shores of Lombok, the resort offers a perfect blend of luxurious amenities and natural beauty.
Inclusions: Breakfast, Lunch, Dinner
Arrive at your final port this morning, Bali, the Island of the Gods. It’s just one of more than 18,000 islands that make up the country of Indonesia, but it’s long been a favoured destination for Australian travellers. Spectacularly beautiful, culturally diverse and brimming with luxury, Bali is truly a little piece of paradise.
Scenic Eclipse II will dock off the coast of Benoa, a peninsula on the southern edge of the island. Farewell your fellow guests and crew before you depart, taking home stories for life.
Please book your flight to depart out of Denpasar after 12:00 PM.
^Flights on board our two helicopters and submersible experiences are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather, ice and tidal conditions. The helicopter and submersible are not operational in Indonesia. #Spa treatments at additional cost. +All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits.
*Please note from November to May, the waters of Tropical Queensland may contain Box Jellyfish and Irukandji Jellyfish. Our Discovery team will update guests on any known risks in regions
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
Inclusions: Breakfast
Cabin Types
from Auckland
Deluxe Veranda Suite
The Scenic's Verandah & Deluxe Verandah Suites are thoughtfully designed with floor-to-ceiling sliding glass doors that open onto a private verandah or terrace. Enjoy unwinding in the separate lounge area with your choice of refreshment.
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
Terms & Conditions
*Super Earlybird saving from $5,500pp* is off the full fare and is based on cruise departure and suite category. ~Suite Upgrade Offer is book and pay for a category D suite and receive a complimentary suite upgrade to
category DD or CA on select voyages: 401O060325.2. Deposit of 20% per person is required within 7 days of booking. Full payment is required within 10 months of departure. Prices are correct as of 21/10/2024 based
on voyage 401O060325.2. in category CA (Deluxe Verandah Suite). All prices listed are in AUD, per person, twin share and include taxes and charges and offers are strictly limited, not combinable with other offers and subject to availability until sold out. Single Supplement price on application. Itinerary and experiences is a guide only and may be amended for operational reasons. For the full set of terms and conditions visit scenic.com.au/terms-conditions.
*Earlybird and Air Credit Offers:
Earlybird offers strictly limited, and available on select suites and departures, subject to availability at time of booking. A non-refundable deposit of 10% is due within 7 days of booking, with full payment 120 days prior to departure. 10% Earlybird offer is available for new bookings only.
Offers and discounts are non-transferable, non-refundable and cannot be redeemed for cash. Offers cannot be combined with any other offer and may be withdrawn at any time. Offers are valid for new bookings only.
Offers and discounts are non-transferable, non-refundable and cannot be redeemed for cash. Offers cannot be combined with any other offer and may be withdrawn at any time. Offers are valid for new bookings only.
Discount is per person, per booking. Offers can be combined with Super Earlybirds, Scenic Club Members Welcome Home Vouchers and with Members Introduce a Friend vouchers. Not combinable with Future Travel Credits, Expo or Event offers, Information Session offers, Scenic Club Member offers published in Wonder Magazine and other mailings.
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
