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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Kimberley McCormick

Kimberley McCormick

House of Travel Botany Junction

As your short haul travel consultant, my passion for travel shines through in every itinerary. Whether you're dreaming of a sun-soaked holiday on the Islands or an epic adventure Down Under. I’d love to help your holiday dreams come true! The possibilities are endless. Let’s explore the world together, one passport stamp at a time!! 



Kimberley

Kyla Strahl

Kyla Strahl

House of Travel Christchurch City

Kyla spent over 6 years crewing on luxury super yachts throughout the Mediterranean, Baltic, Adriatic, Caribbean, Pacific and North Seas; along with several Atlantic Ocean crossings. Moving to more adventure land travel Kyla has experienced India, South America and South Africa as a part of the whopping 57 countries she has explored!

"Whether it be cruising, OE's or travelling with a young family my first-hand knowledge will certainly be an asset when planning your winter break, European adventure, or once in a life time dream holiday!" 

Years in the industry:
No. of countries visited: 57 
Favourite place to visit: Italy
Next place on the list to visit: Plantation Island

"Life is short and the world is wide, the sooner you start exploring it, the better." - Simon Raven


Why I love travel: 

Travelling takes us out of our comfort zone and inspires us to experience new things that we otherwise wouldn't in our normal day to day lives. It enriches your life from meeting new people from all walks of life, trying new food from different corners of the world, and humbles you to appreciate the small things in life. 


My travel tips: 

  • Always have travel insurance
  • Wake up early - whether it be to see the sunrise, or to skip a queue, or get a coffee at the local café. 
  • Make a list of the things you want to experience and pre book as much as you can. 
  • Stay local with everything easily accessible on foot. 


My top 5 favourite destinations: 

  • Italy - rolling hills and crystal blue waters, stunning villages and cathedrals, amazing food and wine. 
  • South Africa - rich cultural experiences, amazing wildlife on safari, breath-taking landscapes. 
  • Croatia - stunning beaches and unbelievable landscapes from the islands in the Adriatic to the Krka National Park. 
  • Mexico - amazing food, fascinating Mayan culture, stunning beaches, and fabulous architecture from ancient temples to the colonial cathedrals. 
  • Canada - my birth land! The people, the rich forests, lakes, mountains and wildlife. 


What's in my suitcase: 

  • First Aid kit as you can never be too prepared. 
  • Travel Diary - make an effort to write down the highlights of your day, you will look back in appreciation. 
  • Sarong or thin, long scarf - will come in handy as a towel or to cover your shoulders when need be. 
  • Small change of local currency - whether it be to buy a bottle of water or a quick snack or to leave a tip. 

Kyla

Kelly-Ann Patterson

Kelly-Ann Patterson

House of Travel Lower Hutt

With over 20 years in the industry, I’m lucky enough to turn holiday dreams into unforgettable experiences. I specialise in family travel, group getaways, solo adventures, and special interest trips, helping clients craft memories that last a lifetime. Whether I’m working with long-time clients or meeting new faces each week, I’m always excited to bring personalised travel dreams to life. Outside of work, I’m a proud Mum to two teenage boys, and if I could, I’d be carting around my beloved golden labrador on every trip! Passionate about what I do, I’m always ready for the next adventure—both for my clients and my own family. I’m always up for a chat, or even better, pop into the store and say hi!

Kelly-Ann 

Chloe McKellar

Chloe McKellar

House of Travel Wellington City

Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes which also founded my love for all different types of foods.

After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.

I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner, do we!

I've travelled extensively across Southeast Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach), road tripped in California and in 2024 I visited South Africa in Feb, Japan, South Korea and Taipei! I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you! My ultimate passion when I travel is trying local foods, and finding the best possible places to have that authentic experience that we wouldn't be able to have at home. So if that resonates with you, I'd love to hear from you and let's put together your foodie adventure, together :)

Chloe

Best. Holidays. Ever!

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