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I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result.

I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.

It is such a pleasure to help my clients get the best out of their holidays and manage an incredible team of travel professionals.

Tracey

As your personal holiday builder I am here to take the stress out of your next holiday. Be it a family trip over the Tasman or romantic getaway to one of the sun soaked Pacific Islands, or maybe a bucket list destination trip. 

I have had 10 years in the travel industry -made up mostly of being an International Flight Attendant. I have been lucky enough to travel to many places and experience many cultures. But there is always somewhere new to go!

I want to take the stress out of the planning so you can focus on the excitement of the trip. I am highly organized and like to ensure everything has been thought of and accounted for. Communicating clearly along the way with you so you feel confident and reassured. 

Courtney

I am passionate about sustainable travel for the future. 

My entire career of 30 years has been in travel sales and tourism. I have travelled overseas more than a hundred times to over 70 countries and 6 continents for personal holidays, business and leisure.

I've made my home in London, Dorset, Chamonix and Auckland. I settled back in my home town of Christchurch after being away for five years. 

I love travel and how it enriches lives and provides a livelihood for people and communities around the globe. I love helping to inspire and inform clients, who care about the impact their choices have on local communities and the environment, and who want to have a great holiday. 

Sustainable doesn't mean you can't have luxury! My personal holidays always have a sense of adventure, you will find me on a beach or mountain or taking in a cultural experience to make the most of a destination. 

I personally rate train travel one of the best ways to casually explore, there's nothing I love more than checking in at a downtown railway station off to a new destination. I think travel provides new perspectives and respect for different cultures and values are par for the course. We can always find common ground when we are prepared to go out of our comfort zone. 

Why book your travel with me? I am a CLIA certified Cruise Master and dedicated to helping you with your travel plans. I have the tools and the networks available to assist with all styles of travel experiences you may be looking for. 

Mel

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 8 whom we took on holiday to Plantation Island in Fiji for a week.  We have also spent 2 weeks in Bali as a family in 2023.  Duncan and I also experienced a Viking cruise earlier this year which we absolutely loved! Our latest holiday was spending 5 nights in Fiji at the All Inclusive Naviti Resort.

We live locally in the Papamoa Hills and own a lifestyle block with cows, sheep, chickens, cats, and our gorgeous dog Millie.  We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.