Gift Card FAQs

The House of Travel Gift Card is a prepaid card which allows the holder of the card to shop at any participating House of Travel retailer.

 The recipient of the card is able to use the card on as many occasions as they choose, until the value of the card is redeemed. Each time a purchase is made, the purchase amount will automatically be deducted from the Gift Card balance.   

House of Travel Gift Cards expires 10 years from the last transaction date. The last transaction date can be either the last top up or redemption date.

House of Travel Gift Cards can be purchased, redeemed or recharged at any House of Travel store throughout New Zealand. 

It is important to treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced or redeemed.

 This card is not redeemable for cash. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited.

 If purchasing a Gift Card using a credit card, a Credit Card fee may be charged.

Yes, House of Travel Gift Card is rechargeable. Any amount from $50 to $4999 can be added on the card at any House of Travel store nationwide up to a maximum card balance of $4999.

Please treat House of Travel Gift Cards as cash. Cards will not be refunded or replaced if lost or stolen. We may at our sole discretion place a stop on the use of a gift card if it is reported to us as being lost or stolen or if we believe it may be used contrary to these terms and conditions or contrary to any applicable laws or regulations.

Not at present

The House of Travel Gift Cards cannot be used at ATMs or exchanged for cash.

House of Travel Gift Cards can be used in conjunction with other forms of payment when used in store.

Once value is loaded onto the card, it can be used straight away.

Balances will appear on transaction receipts or alternatively check online.