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Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Sharon has been with the House of Travel team for 15 years and is known throughout the New Zealand wide team as Shaz. Shaz's 10 years' experience in the groups and events division is invaluable.

Her knowledge of the best seats at the Australian Open, to her contacts for all things Motor Sport makes her an integral part of our team. 

A tennis player herself, Shaz has a passion for the sport and having attended many times has valuable information, she can help tick the Grand Slams off your bucket list. 

"I love helping all our clients with their dream holiday based around a special event, anywhere in the world I will endeavor to access the best possible tickets for your experience. My motto is to create memories, not things". 

Away from the events world, Shaz works in her beauty business.... that is when she isn't on the court. 

Favourite place to visit: Thailand
Next place on the list to visit: Africa

For me, travel has been more than just a series of destinations,  it has been a transformative journey that has sculpted my character and contributed to my personal evolution.  My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.  

My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents.  Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers.  I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.  

My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.

My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.

I have been in the travel industry since 1987 as a tour leader, travel advisor, traveler visiting the globe, and now Owner Operator of House of Travel Dunedin City. 

My travels have encompassed 105 countries initially using all forms of transport from a double decker bus around Europe to rickshaws in Asia to horses in the Middle East and dugout canoes in Central Africa with camels, elephants, donkeys and bicycles in-between. 

I am more than willing to travel in a lot more comfort these days visiting the Pacific, Myanmar, India, Vietnam, Ireland, China, Cambodia, Hong Kong, Thailand, Japan, USA, Cayman Islands, Zimbabwe, Turkiye and Malta in recent years. 

I believe the transition is similar for people of my generation who still yearn to visit anywhere and everywhere but enjoy a bit, or a lot, more luxury. As such I have developed an in-depth knowledge of the whole spectrum of travel options and regularly come up with solutions to the most complex of travel plans.

Tony