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Viking Ocean Cruises

Whether you're exploring distant oceans or embarking on expeditions to the world’s most remote places, Viking’s approach is all about uncovering the heart and soul of every destination. Viking isn’t about flash or fanfare. It’s about real travel, where the destination is at the heart of everything. No casinos or kids running around – just elegant ships, relaxed atmospheres, and journeys that are as enriching as they are enjoyable. Whether you’re looking for culture, history, nature, or just a change of pace, Viking delivers it in a way that feels effortless.

If you’re after a cruise experience that’s more about discovery and less about crowds, Viking’s the way to go. From vast oceans to remote outposts around the world, Viking invites you to see more, do more, and come away with stories that last a lifetime.

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Cruises on sale October

Our hottest offers  14

LIMITED CABINS
Explore Japan Discovery

Japan Discovery

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Sail roundtrip from Tokyo, exploring the cultural treasures of Niigata, Fukuoka, Sapporo and Shimizu, while experiencing Japan's rich traditions, historic landmarks and breathtaking coastal scenery, with a visit to South Korea adding another fascinating cultural perspective.

14 Night Ocean cruise
from
$ 15,995
AUD
per person share twin
Veranda stateroom
Flights are additional
Cruising with Viking

Departs 15 Aug 2028

Explore
Explore Viking Homelands

Viking Homelands

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Discover charming towns and grand cities as you traverse the historic waters and explore the wonders of Scandinavia. Enjoy extended time ashore with overnights in Stockholm, Oslo and scenic Bergen. Revel in breathtaking views from your ship as you navigate the stunning Norwegian fjords on this journey through the legendary homelands of the Vikings.

14 Night Ocean cruise
from
$ 14,995
AUD
per person share twin
Veranda stateroom
Flights are additional
Cruising with Viking

Departs 10 Aug 2029

Explore
Explore Alaska & the Inside Passage

Alaska & the Inside Passage

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Sail in style with Viking along Alaska’s legendary Inside Passage, where majestic glaciers, misty fjords, and charming frontier towns reveal the wild beauty of the Last Frontier. From bustling harbours to serene, ice-blue waterways, every moment is a postcard-perfect discovery.

10 Night Ocean cruise
from
$ 10,795
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 11 Sep 2027

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Explore Australia & New Zealand

Australia & New Zealand

Sail through Christmas on this elegant 14-night voyage aboard Viking Venus, from Auckland to Sydney. Discover the wild beauty of New Zealand’s east coast and enjoy time in the charming cities of Napier and Dunedin. Then, cross the Tasman Sea for a taste of Tasmania and a stop in cosmopolitan Melbourne before arriving in Sydney’s iconic harbour.

14 Night Ocean cruise
from
$ 9995
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 25 Jan 2027

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Explore Bangkok, Bali & Beyond

Bangkok, Bali & Beyond

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Soak up the soul of Southeast Asia on this unforgettable journey from Bangkok to Bali. This cruise connects you with vibrant metropolises, sleepy fishing villages, and postcard-perfect islands, all in one easy rhythm. Wander the colonial quarters of Jakarta, sip a kopi in Surabaya, or unwind in Bali’s lush interior after a day of temple hopping. With thoughtfully curated excursions and plenty of time in port, you’ll come away with stories to last a lifetime. It’s an enriching escape wrapped in sun, culture, and warm hospitality.

12 Night Ocean cruise
from
$ 11,295
AUD
per person share twin
Veranda stateroom
Flights are additional
Cruising with Viking

Departs 11 Nov 2027

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Explore Alaskan Fjords & the Inside Passage

Alaskan Fjords & the Inside Passage

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Cruise Alaska’s spectacular Inside Passage with Viking, sailing between Vancouver and Whittier. Discover glacier-carved fjords, forested coastlines and wildlife-rich waters as you trace one of North America's most scenic maritime routes, with opportunities to experience Alaska’s frontier towns and dramatic natural landscapes along the way.
14 Night Ocean cruise
from
$ 14,995
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 25 Jun 2029

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LIMITED CABINS
Explore Grand Pacific Explorer

Grand Pacific Explorer

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Experience an extraordinary 92-night Pacific journey sailing between Vancouver and Auckland.

Discover the spectacular scenery of the Pacific Northwest and Alaska before journeying across the Pacific to the Far East, Southeast Asia, Australia, and New Zealand. From the wildlife of Komodo Island to the vibrant cultures of Bangkok, Bali and Hong Kong, this epic voyage offers immersive experiences across oceans and continents. With overnight stays in 14 ports, enjoy more time to connect with local traditions, cuisine and unforgettable destinations along the way.

93 Night Ocean Cruise
from
$ 70,995
AUD
per person share twin
Deluxe Veranda stateroom
Flights are additional
Cruising with Viking

Departs 21 Sep 2027

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Explore 2028 Longitudinal World Cruise IV

2028 Longitudinal World Cruise IV

This 61-night 2028 Viking Longitudinal World Cruise IV offers a once-in-a-lifetime opportunity to explore the Americas like never before. Sailing from Milwaukee to Ushuaia, this extraordinary journey spans 9 countries across North, Central, and South America — with a remarkable venture into the remote wonders of the Antarctic Peninsula along the way. Experience the world from a bold new perspective, all from the comfort of a Scandinavian-designed Viking expedition ship.

61 Night Ocean cruise
Included Business Class Airfare*
from
$ 97,995
AUD
per person share twin
Nordic Balcony
Cruising with Viking

Departs 22 Sep 2028

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Explore Into the Midnight Sun

Into the Midnight Sun

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Explore some of the most awe-inspiring northern scenery on this 14-night cruise from Bergen to London. Venture into fjords and high Arctic landscapes, including stops in Geiranger, Lofoten, Tromsø, and the North Cape. Then shift to wild isles in Scotland — Shetland, Orkney — before finishing in the history-rich cities of Edinburgh and London. With guided tours, long daylight hours, and Viking’s refined onboard comforts, it’s a journey that blends natural spectacle with cultural immersion.

14 Night Ocean cruise
from
$ 15,295
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 2 Jun 2028

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Explore Viking World Cruise 2028-29

Viking World Cruise 2028-29

Adventure from the tropics to temperate wonders on this sweeping 141-night Viking World Cruise aboard the elegant Viking Vesta, starting in Florida and ending in Greenwich. Explore 31 countries across the Caribbean, South Pacific, Asia, Africa, and Europe—each stop offering rich culture, history, and scenery at every turn. Enjoy immersive overnight stays, curated excursions, and expert-led enrichment activities that bring each destination to life. With Viking’s signature all-verandah staterooms, relaxing public spaces, and thoughtful inclusions like cultural performances and spa access, this is world exploration reimagined in comfort and ease. It’s an unforgettable global story, and you’re at the helm.

141 night World Cruise
Included Business Class Airfare*
from
$ 117,995
AUD
per person share twin
Veranda Stateroom
Cruising with Viking

Departs 21 Dec 2028

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Explore Great Britain & Ireland

Great Britain & Ireland

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Discover Cornwall’s rugged shores, Ireland’s ancient castles and Scotland’s dramatic Highlands on a coastal voyage between London and Belfast. Enjoy every moment onboard a Viking award-winning ship, crafted with elegant Scandinavian design.

14 Night Ocean cruise
from
$ 14,295
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 31 Mar 2029

Explore
Explore Mediterranean Odyssey

Mediterranean Odyssey

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Embark on a timeless journey through the Mediterranean, where history and culture await at every port. Explore the enchanting towns of Tuscany, the ancient wonders of Rome, and the iconic canals of Venice.  Indulge in the glamour of the French Riviera, from the elegance of Marseille to the allure of Monte Carlo. Uncover the hidden treasures of Dubrovnik, a medieval gem. Throughout your voyage, enjoy exceptional hospitality and savor exquisite regional cuisine, immersing you in the heart of this remarkable region.

12 Night Ocean cruise
from
$ 11, 295
AUD
per person share twin
Veranda Stateroom
Flights are additional
Cruising with Viking

Departs 3 Dec 2029

Explore
Explore Southeast Asia & Hong Kong

Southeast Asia & Hong Kong

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Experience the allure of Southeast Asia on a cruise that journeys from the modern marvels and ancient wonders of Hong Kong to the golden temples of Thailand. Explore the natural beauty of Ha Long Bay, the vibrant markets of Ho Chi Minh City, and the coastal charm of Sihanoukville, Cambodia. With guided tours, ample free time, and overnight stays in five ports, you'll have the opportunity to connect deeply with each destination.

14 Night Ocean cruise
from
$ 11,695
AUD
per person share twin
Veranda stateroom
Flights are additional
Cruising with Viking

Departs 27 Nov 2028

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Explore Far Eastern Horizons

Far Eastern Horizons

FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.

Set your sights on the wonders of East Asia, where centuries-old traditions meet futuristic cities. From Tokyo’s neon buzz to the peaceful temples of Taipei, this cruise takes you deep into the heart of the region. Uncover samurai stories in Nagasaki, soak in Beppu’s famous hot springs, and see Hiroshima’s moving Peace Memorial. With overnight stays in Tokyo and Hong Kong, there’s time to wander, taste and connect. It’s the perfect way to experience the depth and diversity of Japan and beyond—without having to repack once.

14 Night Ocean Cruise
from
$ 16,695
AUD
per person share twin
Veranda stateroom
Flights are additional
Cruising with Viking

Departs 4 Jul 2028

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Viking Sky Eidfjord, Norway

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44 pages of inspiration, expert tips and insider info for your next grand voyage.

Our cruise specialists

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Carly Dorrington

Carly Dorrington

House of Travel Papamoa

As a passionate globetrotter, I've explored the corners of the world with my three adventurous children and alongside friends and family, indulging in everything from backpacking escapades to luxurious resort retreats and exhilarating cruises.

My journey through the tapestry of travel experiences has been enriched by my upbringing in England and my time spent living amidst the captivating landscapes of Western Australia. It's these diverse backgrounds that have instilled in me a profound love for travel and a deep understanding of the intricacies of exploring different cultures and landscapes.

My journey through countless destinations has ignited a fervent dedication to curating unforgettable travel experiences, not just for myself, but for fellow wanderlust souls seeking to fulfil their travel dreams. Whether you're yearning for the rugged thrill of backpacking, the tranquil family getaways, the opulence of fancy resorts, or the serene luxury of cruising, I'm here to weave together the perfect itinerary tailored to your desires.

I want to take the stress out of the planning so you can focus on the excitement of your trip. I am highly organised and like to ensure everything has been thought of and accounted for. Communicating clearly along the way with you so you feel confident and reassured. 

I would love to help you with your next journey....wherever it may be!


Carly 


Melissa Topp

Melissa Topp

House of Travel Christchurch City

Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.

Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.


Years in the Industry: over 20

No. of countries visited: 50+

Favourite place to visit: Niue, no wait Cuba, hmm no maybe it’s Egypt….. Or Italy….

Next place on the list to visit: Disneyworld

·       “The world is a book and those who do not travel read only one page.” – Augustine of Hippo


Why I love travel?

Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.


My travel tips:

  • Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is much too short to stress. Did you miss your bus? No worries, there will be another one.. ATM out of money? Great! Take an unplanned road trip over to the next town and explore. I know it can be hard sometimes, but just take a deep breath and remind yourself that it could be worse.
  • Focus on value over deals. It’s so easy to not look past the initial $ signs when organising your trip but how much extra will there be in added costs once you are at your destination, lost time or enjoyment is that initial saving really going to cost you once you are there.
  • Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…


My top 5 favourite destinations:

  • Rio De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a local favela, no other tourists in sight and locals from ages 1-99 all together, laughing, dancing to the live music, everyone talking to everyone. A local group of young people came down the street performing the traditional capoeira martial art/dance and everyone heads outside to watch and cheer them on. It is always the people that make the place and Brazil’s people are very bit as colourful as this amazing city.
  • Europe River cruise – A true holiday. Pull up each day in a different location, right in the heart of things, wander off the boat and go for it. Return when you feel like it to every luxury you could want, top class food and drink and every room has a front row view. No crowds, most ships have under 200 passengers and a great option for both first time travellers and more experienced as you tend to visit many of the smaller and often less visited towns.
  • Rocky Mountaineer train journey – Starting in Banff, which really feels like the Queenstown of Canada and ending in Vancouver, a stunning city just a few minutes’ drive and from the beautiful redwood forests this train journey is must do travel experience. Seeing the spectacular scenery of the Rockies from the comfort of your warmed up spacious leather seat, the mountains are not just to either side but also above you through the glass roof of the train.
  • Borneo – Here you can combine stunningly beautiful beach resorts with a visit to the jungle; see the Proboscis monkeys, baby turtles being released into the ocean and one of the only places in the world to see Orangutans in their native habitat. One of the least explored areas on the planet with many adventures to be had but you don’t need to skimp on luxury.
  • East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.

What’s in my suitcase?

  • A dog bed. I kid you not. These days I’m travelling with two little ones in tow and as strange as this sounds it’s a life saver on long haul flights-pair it with one of those big inflatable pillows that go where your legs usually do and you have a comfortable bed for the little ones to curl up in.
  • A dirty laundry bag. One easy spot to place all the worn things and easy to take to the laundry with you while travelling or dump in the machine when home.
  • Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.


Melissa 

Katy Devia

Katy Devia

House of Travel Nelson

Hi, I'm Katy Devia.  My love affair with travel started young, but it truly came alive during 3.5 years of living out of a backpack across Canada, the US, Europe, and the UK. I spent my winters chasing snow—working two snowboard seasons in Whistler, Canada, and two in the French Alps. My summers were just as unforgettable, backpacking through Europe, working on luxury power boats in the South of France, and even selling surf and snowboard gear in the UK. Those years taught me resilience, flexibility, and the pure magic of stepping into the unknown. I then headed back to the United States, where I lived and worked in Berkeley, California, for a year.

Later, love took me further south. Marrying a South American man opened my eyes to the vibrant, untamed beauty of Colombia. Over the years, I've soaked up the sun in the Pacific Islands, explored the streets of Hong Kong and Singapore, visited Bali, and even adventured deep into a gold mine in Borneo.

So, why did I become a travel agent? Honestly? Because I can't stop talking about it. After 15 years away from the industry raising my kids here in Nelson, I realised that my greatest joy is still helping others find that same spark I felt on my very first big adventure. I became a consultant not just to book trips, but to help people discover their perfect version of travel, whether that's heart-pumping adventure or total relaxation. My 'why' is simple: I want your memories to be as vivid as mine.


Katy

Jessica Osbourn

Jessica Osbourn

House of Travel Papamoa

I have always been a lover of travel, family holidays as a child sparked my love of seeing the world. I was born in England, moving to New Zealand with my family at the age of six. Drawn to the outdoors and the natural beauty of the world, I enjoy nothing more than exploring new landscapes, immersing myself in local living or being a major tourist. Whether that’s wondering narrow streets, exploring a big city or lounging on a sun-soaked beach.

In addition to my knowledge of travel, I'm currently training to become a Contiki champ with a passion for adventure and a love of meeting new people, I am eager to help you plan your own exciting Contiki, Top Deck, G-adventures or Intrepid tour and create unforgettable memories. 

I was fortunate enough to be sent to Disneyland California and loved every aspect of its adrenaline packed adventure. It is an unforgettable trip and I cant wait to help others book their magical Disney holidays. 

With a passion for adventure and a keen eye for detail, I’m always on the lookout for hidden gems, unique experiences and trending destinations. Whether you're looking for a thrill-seeking adventure or a peaceful escape into nature, I have the drive to help you plan the trip of a lifetime.

Jessica

Our cruise specialists

See all See all cruise specialists
Suzanne Andrews

Suzanne Andrews

House of Travel Palmerston North: The Square


I've travelled extensively all over the world and I now want to make your travel dreams come true!

I've worked in the travel industry for many years and I now want to share my experience and passion for travelling with you.

Suzanne

Debra-Lee Showler

Debra-Lee Showler

House of Travel Whangarei

I’m a bubbly and passionate travel consultant who loves helping clients build their dream holidays by listening to their needs and creating memorable experiences.

With in-depth travel across Europe, America, Asia, and beyond, I’m excited to share my knowledge and recommend the best river and ocean cruises tailored to your unique holiday needs. I offer seamless journeys where you can relax, unpack once, and enjoy everything from delicious food to top-notch entertainment. 

Some of the highlights of my travels include riding pillion along Route 66 on a Harley from Milwaukee to Santa Monica over 16 days, cruising the Danube on a Scenic River cruise, exploring England and Scotland, and an unforgettable trip to Cambodia to watch the sunrise over Angkor Wat.

I’m excited to help you discover the world your way—let’s chat about your next adventure!

Debra-Lee
Peter Davies

Peter Davies

House of Travel Wellington City

I’m Pete, the globetrotting geek. A passionate traveller who thrives on learning and discovery.

Travel provides an endless array of opportunities for this; it’s a way to experience new, ever changing and always exciting places, meet curious people and engross yourself in a different culture or witness wildlife that is truly wild.

Be it museums, historical landmarks, wildlife excursions or gaming havens – I revel in these aspects of adventure and love to share it with others.

To put it in other words.

Whether you seek the wonder of enchanted cities, the solitude of mystical forests, or the thrills of a perilous expedition, I am your trusted companion—your Gandalf, if you will—helping you navigate the world’s vastness and ensuring that your journey is free from worry and full of memories to last the ages.

Let’s together, chart your course through the lands, creating an adventure that will be sung about for years to come. As a wise halfling once said.

“Not all those who wander are lost” – Bilbo Baggins


Peter

Carol Stratford

Carol Stratford

House of Travel Lower Hutt

Travel has been my passion for more than 20 years. While I took time out to raise my family, I couldn't stay away from an industry I truly love. 

Whether you're dreaming of a family getaway, a cruise, a special celebration, or an adventure somewhere new, I'm here to help make it happen. I love getting to know my clients and creating holidays that are as unique as they are. Whether you're one of my valued long-standing clients or we're yet to meet, I'm here to help bring your travel dreams to life. 

I'd love to hear about the adventures you have planned and work with you to create your Best Holiday Ever. Give me a call, send me an email, or pop into the store for a chat, I look forward to meeting you and helping you start your next journey. 

Carol
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Cruise FAQs

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner

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