For lovers of traditional cruising and luxury travel, it doesn't get much better than Cunard. From the formal Gala ball to a simple English Pub Lunch at the onboard Golden Lion, Cunard just oozes style and grace at every curve. Explore the globe with Cunard’s Grand and World Voyages, visiting destinations across Asia, Australasia, Africa, Europe, and the Americas. The fleet includes the renowned Queen Mary 2, Queen Victoria, Queen Elizabeth, and the newest addition, Queen Anne. Each ship offers a blend of classic elegance and modern amenities.
Did you know? Cunard ships all have a ballroom at sea with a fabulous dance band. So if you love a Fox-trot, Waltz or Rhumba you will be in seventh heaven!
Our hottest offers 20
ONBOARD CREDIT
Western Mediterranean Reverie
With archaeological treasures, traditional trattorias, and contemporary art around every corner, the Eternal City of Rome offers endless discoveries during a three-night stay before joining Queen Victoria. Then sail in true Cunard style through the Mediterranean, exploring the charm of Villefranche, the vibrant streets of Barcelona, and the sun-drenched beauty of Palma de Mallorca.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Britannia Inside Stateroom
Departs 6 Aug 2026
HOT EXCLUSIVE
Eastern Caribbean in Style
Savour two nights in sun-soaked Miami before boarding Queen Elizabeth for an Eastern Caribbean voyage. Discover San Juan’s historic charm, Antigua’s pristine beaches, lush St Lucia, and the colourful island rhythms of Barbados, St Maarten, and Tortola — all in timeless Cunard style.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Britannia Inside Stateroom
Departs 10 Mar 2026
HOT EXCLUSIVE
Alaska in Elegance
Explore Pike Place Market — a Seattle icon for more than a century — during a two-night hotel stay, before boarding Queen Elizabeth during her final Alaska season. Sail into the Last Frontier, where sparkling waters and towering mountains frame the mighty Hubbard Glacier, vibrant Ketchikan brims with fishing heritage, and Haines delights with its authentic Alaskan charm.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Britannia Inside Stateroom
Departs 28 Jul 2026
RIO CARNIVAL
ONBOARD CREDIT
Queen Anne’s South America Discovery
Embark aboard Cunard’s graceful new liner, Queen Anne, for an unmatched 56-night circumnavigation of South America. Sail from Fort Lauderdale and journey through vibrant Caribbean scenes, the spectacle of Rio Carnival, windswept glaciers, and the legendary Cape Horn. Enjoy immersive stays in Argentina, Chile, and Peru, where every day reveals something extraordinary. Onboard, delight in stylish interiors, refined dining, and timeless afternoon tea — the perfect complement to an unforgettable South American adventure.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Inside Stateroom
Flights are additional
Departs 22 Jan 2027
ONBOARD CREDIT
HOT EXCLUSIVE
Queen Elizabeth's Farewell Alaska Season
Explore Pike Place Market — a Seattle icon for more than a century — during a two‑night hotel stay, before boarding Queen Elizabeth during her final Alaska season. Sail into the Last Frontier, where sparkling waters and towering mountains frame the scenic Endicott Arm, thriving Ketchikan showcases its rich fishing heritage, and Wrangell reveals its fascinating local history on this unforgettable journey.
Britannia Inside Stateroom
Departs 31 May 2026
ONBOARD CREDIT
HOT EXCLUSIVE
From London to the Fjords
Enjoy the best of London — from world-class theatre to lively pubs — during a three-night hotel stay before boarding Cunard’s graceful new ocean liner, Queen Anne. Then set sail on an unforgettable Norwegian voyage, visiting the character-filled towns of Ålesund and Trondheim, the peaceful village of Skjolden, and sailing through some of Norway’s most breathtaking fjords.
Britannia Inside Stateroom
Departs 26 Apr 2026
ONBOARD CREDIT
Asia & Australia Ocean Liner Elegance
Enjoy the modern marvels and ancient wonders of Hong Kong during a two-night hotel stay before boarding Queen Anne—a new ship that is both modern and timeless. Set sail to discover the diverse cultures and rich heritage of Manila, followed by the awe-inspiring landscapes of Bitung. Immerse yourself in Aboriginal culture and art in Darwin, then experience the wonders of Queensland’s sun-kissed beaches and ancient rainforests. Sail into the iconic Sydney Harbour, where you'll spend your final night onboard, taking in the sights and energy of this vibrant city.
Departs 25 Feb 2026
ONBOARD CREDIT
Two Queens 2025 with Cunard
Experience the allure of Barcelona and savour delicious Spanish cuisine during a three-night hotel stay before boarding the elegant Queen Victoria for the Voyage du Vin cruise from Barcelona to Southampton. Discover the flavours of Europe’s most celebrated wine regions with expert-led tastings, vineyard excursions, and gourmet pairings—all while enjoying world-class service and refined surroundings.
Then, step aboard the legendary Queen Mary 2 for a westbound Transatlantic Crossing from Southampton to New York. Embrace the timeless glamour of ocean travel with lavish gala evenings, exquisite dining, and enriching onboard activities—all delivered in iconic Cunard style. Upon arrival in New York, enjoy a three-night hotel stay as you explore the city's most iconic sights.
Departs
AMAZING SAVINGS
HOT EXCLUSIVE
A Grand Indian Ocean Voyage on Queen Anne
Framed by the majestic Table Mountain National Park, begin your journey with a three-night hotel stay in Cape Town before boarding Cunard’s elegant new ocean liner, Queen Anne, and experiencing the epitome of world-class cruising on this indulgent voyage.
Follow the African coastline to Gqeberha and Durban, where wildlife, tribal culture, and golden beaches await. Cross the Indian Ocean to the lush, volcanic isle of Réunion, then explore the serene elegance of Mauritius. Venture into the cultural mosaic of Sri Lanka and wind your way through Malaysia’s buzzing capital, Kuala Lumpur, before concluding your voyage in Singapore. Here, enjoy delicious cuisine and marvel at stunning architecture during a two-night hotel stay before your flight home.
Departs
ONBOARD CREDIT
HOT EXCLUSIVE
Indulgent Mediterranean
Surrender to the rhythm of the Mediterranean on a 28-night voyage of timeless beauty and rich heritage with Cunard Cruises. From the majestic skyline of Istanbul to the sun-kissed shores of the Greek Islands, this extraordinary journey weaves through the heart of southern Europe in iconic Cunard style.
Sail aboard the elegant Queen Victoria, where old-world sophistication meets modern luxury. Discover the ancient wonders of Ephesus, the whitewashed charm of Santorini, the cultural treasures of Athens, and the coastal romance of Amalfi. With ports of call in Spain, France, Italy, Greece, and Turkey, each day brings a new horizon and unforgettable experiences.
Inside Stateroom
Flights are additional
Departs 7 Sep 2026
2026 SAILING
Cunard Event Voyage – Literature Festival at Sea
Sail aboard Queen Mary 2 for a unique journey where literature takes centre stage. In partnership with The Times and Sunday Times Cheltenham Literature Festival, this special voyage welcomes renowned writers including Jenny Colgan, Peter Frankopan and Tayari Jones. Enjoy engaging Q&As, inspiring discussions and intimate book signings—all while crossing the Atlantic in true Cunard style.
Click here for full itinerary and pricing details
From afternoons of conversation and discovery to evenings of refined relaxation, this is a celebration of stories like no other. Immerse yourself in the written word while savouring Cunard’s legendary service, elegant surroundings and timeless Transatlantic experience.
Celebrate the Written Word
Departs 28 Nov 2026
2026 EVENT VOYAGE
Cunard Event Voyage – Abbey Road at Sea
Be part of Abbey Road at Sea, a unique event voyage from Southampton to New York, celebrating the legendary legacy of Abbey Road with live performances, exclusive exhibitions, and insights from the studio’s award-winning recording engineers.
Click here for full itinerary and pricing details
For 93 years, Abbey Road has been the world’s most iconic recording studio, shaping music and film with unmatched creativity and welcoming the artists who define culture.
Music Fans Aboard
Departs 26 Oct 2026
2026 EVENT VOYAGE
Cunard Event Voyage - Anthony Inglis and the National Symphony Orchestra
Be immersed in a world of classical music at sea, brought to life by maestro Anthony Inglis and the UK’s National Symphony Orchestra – all while enjoying everything your Cunard Queen has to offer.
Click here for full itinerary and pricing details
On Board Highlights:
• Live performances by the UK’s National Symphony Orchestra, led by Anthony Inglis
• Two evening shows featuring American and British composers
• Flag-waving fun in the Royal Court Theatre during these special concerts
• Cunard Insights talks with Anthony Inglis on his musical career
• Join the choir, rehearse with the orchestra, and perform in the finale
Classical Music Immersion
Departs 5 Sep 2026
2026 EVENT VOYAGE
Cunard Event Voyage – Wellness At Sea
Set sail towards the majestic Norwegian fjords on a rejuvenating week-long wellness voyage aboard Queen Anne, in partnership with Harper’s Bazaar. Experience thoughtfully curated activities, from energizing classes and soothing spa treatments to inspiring expert-led talks.
Rejuvenate in the Fjords
Departs 5 Jul 2026
2026 EVENT VOYAGE
Cunard Event Voyage – London Theatre at Sea
Step into the spotlight on this special Transatlantic Crossing with Cunard, in partnership with the Olivier Awards. Enjoy exclusive performances, singalongs, and behind-the-scenes workshops with award-winning West End stars, choreographers, and creatives – all culminating in the spectacular one-off event, The Oliviers in Concert.
Click here for full itinerary and pricing details
On Board Highlights:
* Performances and workshops with award-winning stars and creatives
* A fascinating look behind the scenes at what it takes to put a West End show together
* Evenings see the stars take to stage in the Royal Court Theatre
* A series of Cunard Insights talks, discussions, and Q&As
* Much-loved musical singalongs
Olivier Award-Winning Talent
Departs 22 May 2026
2027 SAILING
Queen Victoria's World Sector 2027 - Sydney to Southampton
Sail onboard the elegant Queen Victoria, where old-world sophistication meets modern luxury. Depart from the iconic harbour of Sydney and visit captivating ports across Southeast Asia, Africa, and Europe. With plenty of overnight stays, enjoy the perfect opportunity to experience lively nightlife and discover each destination’s unique atmosphere.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Inside Stateroom
Flights are additional
Departs 24 Feb 2027
2027 SAILING
Queen Victoria's World Sector 2027 - Southampton to Sydney
Sail onboard the elegant Queen Victoria, where old-world sophistication meets modern luxury. Begin with a classic Transatlantic Crossing, navigate the legendary Panama Canal, and cruise through the tropical Pacific. With overnight stays in New York and Los Angeles, savour the atmosphere and cultural energy of these celebrated cities. Then unwind in the island warmth of Hawaii and Fiji, before concluding your journey in Sydney’s world-renowned harbour.
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Inside Stateroom
Flights are additional
Departs 10 Jan 2027
Asia with Cunard
Secure your spot today — Queen Anne and Queen Mary 2 will both sail through Asia for a limited time in early 2026, with only a few cabins remaining. Choose from a stylish mini-break between Singapore and Hong Kong, or indulge in a longer voyage between Australia and Asia.
View Asia 2026 Sailings
In 2027, Queen Victoria offers an immersive voyage from Sydney to Singapore, as well as a short escape from Hong Kong to Singapore. With limited availability on both, now’s the time to secure your place.
View Asia 2027 Sailings
Cunard staterooms are among the most spacious at sea with Penhaligon toiletries, twice-daily turndown service and sparkling wine on arrival. Princess and Queens Suites offer additional benefits including a personal butler. A host of activities are available onboard including open-air pools and gym facilities and the daily programme will have live music, theatre performances, guest speaker events and the famous signature Afternoon Tea and Gala Evenings.
Temples, Tea & Timeless Traditions
Departs 22 Feb 2026
Alaska with Cunard
Step aboard Queen Elizabeth, a ship that exudes Art Deco Elegance, and set sail to The Last Frontier! Be awed by its majestic natural beauty, from colossal glaciers, and abundant wildlife to rich Alaskan culture and fascinating gold rush history.
Elegant ship Queen Elizabeth
Departs 14 May 2026
Sail from Southampton with Cunard
Embark on an unforgettable journey onboard brand-new Queen Anne - a ship that blends modern elegance with timeless charm. Set sail from Southampton to explore the enchanting fairytale towns, historic Viking cities, and picturesque seaside beauty of Northern Europe. Or head to the Mediterranean and immerse yourself in world-renowned art, iconic architecture, and the sun-kissed allure of ancient shores.
View 2025 Sailings from Southampton
View 2026 Sailings from Southampton
Luxurious Queen Anne
Departs 30 Apr 2026
Cunard Cruise Fleet 3
Queen Mary 2
Queen Mary 2 is a remarkable flagship, her style and elegance are legendary. Above all, it‘s the space she offers and the luxury for you to do as little or as much as you wish which sets her apart.
Queen Anne
On board Queen Anne, our newly designed much-loved signature spaces from across the fleet return, and she also introduces new experiences across dining, culture, and entertainment.
Queen Elizabeth
Queen Elizabeth invites you to an uncrowded world where spacious decks set the perfect backdrop for you to savor a flawless Cunard experience. Immerse yourself in endless entertainment, luxurious accommodations, and an array of dining choices. Her Art Deco features and gleaming chandeliers mix with contemporary attractions to ensure a remarkable vacation. Enjoy croquet on her Games Deck, stunning entertainment in her Royal Court Theatre, or relax in her elegant conservatory.
Laura Simpson
House of Travel Taupo
Hannah Brown
House of Travel Wanaka
Always with a smile I will be just as excited and passionate about your future adventures as you are! Originally from the UK I've spent the last 10 years travelling around the globe before finally settling in heavenly New Zealand.
Here I've turned the joy of travel into a profession I love. I enjoy nature, the beach, spending time with loved ones and exploring new places especially on the open road or by cruise.
I believe the biggest adventure you can take is to live the life of your dreams!
To me, traveling is so much more than a simple trip or relaxing vacation; it is a journey that always leaves me transformed and forever changed by the experiences presented. I have had the pleasure of visiting too many countries to count from backpacking on a shoestring budget around Asia to going all out on a private luxury adventure filled holidays such as trekking Machu Pichu!
My firsthand recommendations will ensure that your destination choices, no matter how uncommon, are always extraordinary. No matter what you are looking for, whether it’s a bucket list adventure or something that completely takes you off the grid, you can count on me to open doors to the most exceptional experiences and enhance every travel adventure.
Hannah
Lisa Cooper
House of Travel Rangiora
My passions are travel & people which is why I love what I do! I love to share in the excitement of your travel planning and help create your dream holiday! I also understand there is not a one size fits all for travel and will ensure your holiday is individualised to you!
I've been lucky enough to visit so many amazing countries of the world and I would love to help you do the same whether it is a family trip to Aussie, a river cruise in Europe, relaxing Island getaway or an adventurous safari in Africa.
My office hours are: Monday, Wednesday & Friday 9am -3pm
Lisa
Jo McLaughlin
House of Travel Papamoa
Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since! No two days are the same and I thrive working in a fast-paced environment. I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak. I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair. Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights! I was also in charge of training multiple new to the industry staff members. Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team.
I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable. I love meeting new people and building relationships with my clients. I love putting together itineraries and working closely with you to find your perfect fit.
I'm passionate about travel to Canada and the UK. As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays. I’ve also spent 3 weeks in Egypt and over 6 weeks in South America. I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour. I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!
My partner Duncan and I
have two children, a son 10 and daughter 9. We have been on family
holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the
Coral Coast. Duncan and I also experienced a Viking ocean cruise (adults only)
and absolutely loved it! I have just returned from visiting Darwin, Litchfield
and Kakadu National Parks in the Northern Territory, taking the Ghan from
Darwin to Adelaide. I was very fortunate to take a scenic flight over
Uluru and Kata Tjuta – just breathtaking!
We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.
I’d love to help you plan your next trip and look forward to hearing from you.
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner