Family adventure in the Maldives

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Petra Otte

House of Travel Wellington City

Having spent 40+ years, 30 owning my own HOT outlet here in the heart of Wellington, in this exciting and ever changing industry you could say that extraordinary resilience is at the top of my skite sheet given the many and varying challenges that have faced travellers over the years.

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment.

It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.

Having been to all continents bar Antarctica which is high on my list, I have also travelled in all styles from budget overland backpacking to luxury cruises which allows me to relate to all clients and work with you for what is best for you.

Petra

Chloe McKellar

House of Travel Wellington City

Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes which also founded my love for all different types of foods.

After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.

I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner, do we!

I've travelled extensively across Southeast Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach), road tripped in California and in 2024 I visited South Africa in Feb, Japan, South Korea and Taipei! I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you! My ultimate passion when I travel is trying local foods, and finding the best possible places to have that authentic experience that we wouldn't be able to have at home. So if that resonates with you, I'd love to hear from you and let's put together your foodie adventure, together :)

Chloe

Robyn Oretsky

House of Travel Wellington City

For me, travel has been more than just a series of destinations, it has been a transformative journey that has sculpted my character and contributed to my personal evolution. My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.

My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents. Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers. I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.

My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.

My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.

Robyn

David Williams

House of Travel Christchurch City

In the 28 years of owning House of Travel Christchurch City, I have successfully developed a passionate and award-winning team of travel specialists. Our holiday specialists can take you to the destinations that you have dreamed of and let you know inside information that will enrich your travel experience. The highly experienced business travel division will exceed your expectations leaving no stone unturned to ensure a seamless travel experience every time. We also have a fantastic HOT Events team that can take care of your conference, team building or any event requirement you might have from a planned dinner event to incentive or recognition programme.

From my beginnings in customer sales and service, travelling to over 60 countries, my primary focus is overseeing all divisions, and growing our every popular Sporting Events Programmes. A highlight is delivering a highly successful games campaigns with our New Zealand Olympic Travel team. This includes all New Zealand Team Athlete Travel to providing a family and friends programme as well as a world class corporate offering for sponsors.

I am however most proud of the team for us being awarded three top awards at the National Travel Industry Awards - Best Retail Travel Agency in New Zealand, Best Travel Consultant in New Zealand, Best Groups Team in New Zealand.