Spot wildlife from above in Sri Lanka

I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

Why Choose Me? Because Travel is Personal — and So Am I.

I’m not just here to book your flights and hotels — I’m here to help you create memories that you’ll talk about for years to come.

What sets me apart? It’s the little things. I listen. I care. I take the time to understand not just "where" you want to go, but "why" — whether it’s ticking off a dream destination, reconnecting with loved ones, or simply taking a break that truly feels like a break. I believe travel should feel as seamless as it is exciting, and I’m passionate about making that happen for every single client.

My own travels — from watching snow monkeys bathe in the steaming hot springs of Nagano, to sipping cocktails at sunset in Fiji, to reluctantly (but joyfully!) zipping through Tokyo in a Mario Kart costume — have taught me that the best experiences often come from the unexpected. I’ve wandered through the vibrant chaos and calm of India, floated in the warm, peaceful waters of Samoa, soaked up the buzzing beach energy of the Gold Coast and Sydney, and fallen for Melbourne’s cool charm and hidden laneways. And then there was sailing away on a Disney Cruise — a perfect mix of childhood nostalgia and grown-up luxury, complete with fireworks over the ocean. I bring that same curiosity and energy to planning every trip, with insider tips, honest advice, and a commitment to making your version of a perfect getaway come to life.

People often tell me I have a calming presence, a knack for making complex trips feel simple, and a sharp eye for the details others miss. I see myself as your advocate, your sounding board, and sometimes even your travel therapist. And I love that.

At the end of the day, people buy people — and when you choose to work with me, you’re not just getting a consultant. You’re getting a partner who’s just as invested in your travel dreams as you are.

Vikas

I've travelled extensively all over the world and I now want to make your travel dreams come true!

I've worked in the travel industry for many years and I now want to share my experience and passion for travelling with you.

Suzanne

Lovely to meet you! My love for travel began early—at 19, I left New Zealand with a one-way ticket to London to start my OE, and I’ve never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)

I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.

Helping clients plan their adventures brings me so much joy. I specialise in point-to-point Europe itineraries, and I’m especially passionate about tours and cruising. Whether it’s your first trip or your tenth, I’m here to make your journey smooth, exciting, and unforgettable from start to finish.

I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.

Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.

Sarah