Eat tapas like a local in Spain

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small!

I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand. 

Every part of the process excites me, from simple flights, group holidays, to your bucket list trips! 

I enjoy getting to know my clients and I understand that no detail is too small and warm prompt service is key to delivering great customer experiences.

Cherry

After 30 years selling travel, its still a buzz creating fabulous holidays, watching my clients anticipation and being a part of the planning, knowing the excitement they have towards their journey and of course hearing all about it when they return ... It's almost as good as being on the trip with them! 

Travel has really changed over the last few years, so let me help you navigate this new travel era, and create a holiday to remember, with the backing of an incredible House of Travel team.

Hayley

What truly sets me apart is that I believe in creating travel experiences as unique as you are. I take the time to understand your preferences, your dreams, and even those little quirks that make your ideal trip special. 

It’s not just about booking flights and hotels; it’s finding that hidden gem of a restaurant in Barcelona or securing the best view of the Pyramids in Egypt, I’m committed to delivering experiences that go beyond the ordinary. 

I also pride myself on being incredibly accessible and responsive. If a last-minute change or unexpected challenge arises, I’m just a phone call or message away, ready to jump in and ensure everything goes smoothly. 

My goal is to make every moment of your trip memorable, stress-free, and tailored just for you.